Customer reviews from cafeappliances.com
Caf - 36 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Average customer rating
4.2
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
58
4 Stars
20
3 Stars
6
2 Stars
7
1 Star
5
87%of customers recommend this product.
(
69 out of
79)
Customer Reviews for Caf - 36 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Customer Rating
1
scratches too easy
on September 13, 2021
Posted by: maggs
from leander texas
please read my review. Your welcome to contact me any time to resolve this problem and here more about the defects.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, September 16, 2021
Hey there, we're sorry to hear your cooktop is scratching easily. This is never want we want to see so we can imagine your frustration.
If you need help cleaning stainless steel, we suggest the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
In addition, we'll be sure to share your comments with our team for further review and we're wishing you the best.
Guy@Cafe
If you need help cleaning stainless steel, we suggest the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
In addition, we'll be sure to share your comments with our team for further review and we're wishing you the best.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not enamored by this
on August 15, 2021
Posted by: Nope
from Englewood, Florida
Not a fan. It smears and shows marks even when clean
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Cafe, Cafe, August 16, 2021
Hi there - we are sorry to hear that you're not completely satisfied with this cooktop and we apologize for the care and cleaning issues you're facing. We can see how disheartening this must be and we understand your discontentment.
For regular daily maintenance of stainless steel, we recommend using mild soap (like dish soap) and water or Cerama Bryte® stainless steel appliance cleaner. This article has some very helpful do's-and-don'ts for cleaning stainless steel: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574.
Connect with us if you have any questions or concerns in the future - we are always here to help out. Best, Kelsey@Café
For regular daily maintenance of stainless steel, we recommend using mild soap (like dish soap) and water or Cerama Bryte® stainless steel appliance cleaner. This article has some very helpful do's-and-don'ts for cleaning stainless steel: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574.
Connect with us if you have any questions or concerns in the future - we are always here to help out. Best, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on July 20, 2021
Posted by: Azj02
from Las Vegas
I love my new cooktop! It looks so great in my kitchen and works amazingly! I love the light up knobs!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works great, very functional
on July 8, 2021
Posted by: Tink W
from Mobile AL
We have been using for about 3 weeks. Great cooktop.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, July 9, 2021
Hello- Congratulations on your new cooktop. This is such a beautiful model and we are so glad it is working well for you. Please let us know if you have any questions in the future. We are happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome product! Burns vey blue no yellow efficien
on July 5, 2021
Posted by: Bobbybus
from Oceanside ny
Very satisfied with this product. Burns blue, no yellow, very efficient, easy to use.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Very cheap knobs
on June 13, 2021
Posted by: Hope61
from Pearl River, LA
I love this cooktop, but the knobs are very cheaply made. While cleaning the knob, I accidentally dropped it. When it the floor, the plastic stem cracked in half. Also, the finish on one of my knobs has come off as another reviewer had written. It's not made of stainless steel. Where can I obtain a replacement knob?
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 15, 2021
Hello- We are so happy to hear you love your cooktop, but sorry to hear your knob broke. The knobs are a heavy duty, stainless appearance.
We can understand how frustrating this would be for you. Check out the following link:
https://www.geapplianceparts.com/store/order/shoppingcart
If you have any questions in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
We can understand how frustrating this would be for you. Check out the following link:
https://www.geapplianceparts.com/store/order/shoppingcart
If you have any questions in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Wonderful stovetop
on May 25, 2021
Posted by: SarasotaConnie
from Sarasota, Florida
We bought this as part of our kitchen renovation and found it to be one of the best features of our large island. It is quick to heat up and easy to use. I love the lights under the knobs.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
works as advertised
on May 21, 2021
Posted by: chapm99
from Bayfield, CO
This replaces a GE Profile cooktop of the same size. It is a substantial improvement. Each burner works flawlessly and provides more heat. It is easier to clear. Overall, it works perfectly. Time will tell whether it will hold up. The Profile did not.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com