Customer Reviews for Caf - 36 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Customer Rating
2
Knobs peeling and Markings wearing off
on July 2, 2026
Posted by: Hey26
from Austin Texas
all four of the gas stove knobs have started peeling. Also, the markings/descriptions around the knob have started wearing off. All these issues not even an year of use
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café, July 8, 2026
We do see that you recently got in touch with our internal team for assistance with the knobs. We recommend continuing to work with our agent. If you have any additional questions, please respond to the previous email sent without changing the subject.
the burner tops do not have a good way to remove cooking stains and this cook top is no different the the profile 36 gas cooktop just costs more.
Response from cafeappliances.comBy Adrian, Cafe_ Appliances, April 21, 2026
We would like to assist you with the cleaning of this cooktop. Grates and caps should be washed in hot soapy water, rinsed in clean water and dried before you put them back on the cooktop. We have provided some more extension tips to help with keeping your cooktop looking as good as new here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39529&_gl=1*1k2bqno*_ga*NTQzMTYxMDM3LjE3NzQzNzUyMjc.*_ga_QEC75X7XEX*czE3NzY3ODM4MjUkbzMkZzEkdDE3NzY3ODM4MjgkajU3JGwwJGgxNTYwNDIzMDAy*_fplc*NGFrOGNMWGEwZWRhNjB1VDhVb053SklGJTJGSnVjQU5kJTJCeG9WRm5wMGlIeng3ekN5bE9rYnp6VFYxall1Y3Q4MWd3Mkk1R0R4eHlUSUFLZ010SXloYmhlMmJKc0QxdjRqY0ZLTnQ2UjE0NTJGcnElMkZ6ZTZCdXdLSnIyMkVTOE9nJTNEJTNE
[This review was collected as part of a promotion.] Frustrated because the control knobs stick up higher than the grates and keep getting scratched up by pots and pans
Response from cafeappliances.comBy Vikki, Cafe_Appliances, December 8, 2025
Thank you for providing this feedback which will be shared with our product team.