The cast iron grill was broken when installed. Good burners .
Response from cafeappliances.comBy Adrian, GE_Appliances, August 13, 2024
We strongly encourage you to contact your retailer directly to get this grill replaced. If any additional assistance is needed with your cooktop, we'd be more than happy to assist you.
Great cooktop! Boiling liquid is fast and clocks evenly compared to my 20 year old cooktop. The surface cleans up easily and not smudged. The appearance is sleek and modern.
We chose to go with a full suite of Cafe appliances (oven, microwave, stovetop, dishwasher) in one of our homes. So far everything has been good except the stovetop, knobs are plastic. I understand why, but not thrilled with the lifespan of the coating on the knobs. Additionally, no warranty or replacement offered on the knobs; expect you to pay additional for faulty quality.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 13, 2024
We want to help out with knobs on your cooktop. We're going to have one of our agents reach out via email. Please respond at your earliest convenience.
Love having 5 burners, especially the simmer option.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra, Cafe_Appliances, May 1, 2024
It means a lot to us to hear how happy you are with your new cooktop. And with the griddle, you can get the most from your unit and eliminate the need for extra cookware! We hope that you will enjoy it for many years to come!
I have had my cafe' gas cook top for about 2 years now. I am sorry I bought it. It started scratching the first time I used it. The little pieces of food actually scratch it when your wiping it up with a dish rag of just a sponge! It's a mess and the burner covers are completely discolored. I do like the power burner and the small burner.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 6, 2024
We'd like to help you with your cooktop. Please refer to the links below for some tips on how to clean the unit: