Customer reviews from cafeappliances.com
Café - 36" Gas Cooktop, Customizable - Stainless Steel
Average customer rating
4.3
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
53
4 Stars
20
3 Stars
4
2 Stars
6
1 Star
3
89%of customers recommend this product.
(
65 out of
73)
Customer Reviews for Café - 36" Gas Cooktop, Customizable - Stainless Steel
Customer Rating
5
Easy to clean
on March 3, 2021
Posted by: Bells
I've had this cooktop for 4 months now and really enjoy the ease of cleaning it after use. I use Mrs Meyers baking soda and it cleans the spills better than expected. The cook top doesn't give me a headache to clean up after overboiling milk for oatmeal when I'm in a rush. It doesn't spill into areas I cannot reach so thats very good in my opinion. I've noticed a couple of scratches probably from a metal utensil on the surface. The iron burner covers do stain but I plan to soak them someday to remove stains. Overall I'm pleased with this cooktop.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
works as advertised
on May 21, 2021
Posted by: chapm99
from Bayfield, CO
This replaces a GE Profile cooktop of the same size. It is a substantial improvement. Each burner works flawlessly and provides more heat. It is easier to clear. Overall, it works perfectly. Time will tell whether it will hold up. The Profile did not.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not enamored by this
on August 15, 2021
Posted by: Nope
from Englewood, Florida
Not a fan. It smears and shows marks even when clean
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Cafe, Cafe, August 16, 2021
Hi there - we are sorry to hear that you're not completely satisfied with this cooktop and we apologize for the care and cleaning issues you're facing. We can see how disheartening this must be and we understand your discontentment.
For regular daily maintenance of stainless steel, we recommend using mild soap (like dish soap) and water or Cerama Bryte® stainless steel appliance cleaner. This article has some very helpful do's-and-don'ts for cleaning stainless steel: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574.
Connect with us if you have any questions or concerns in the future - we are always here to help out. Best, Kelsey@Café
For regular daily maintenance of stainless steel, we recommend using mild soap (like dish soap) and water or Cerama Bryte® stainless steel appliance cleaner. This article has some very helpful do's-and-don'ts for cleaning stainless steel: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574.
Connect with us if you have any questions or concerns in the future - we are always here to help out. Best, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
scratches too easy
on September 13, 2021
Posted by: maggs
from leander texas
please read my review. Your welcome to contact me any time to resolve this problem and here more about the defects.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, September 16, 2021
Hey there, we're sorry to hear your cooktop is scratching easily. This is never want we want to see so we can imagine your frustration.
If you need help cleaning stainless steel, we suggest the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
In addition, we'll be sure to share your comments with our team for further review and we're wishing you the best.
Guy@Cafe
If you need help cleaning stainless steel, we suggest the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
In addition, we'll be sure to share your comments with our team for further review and we're wishing you the best.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Nice Piece but S.S. Scratches too Easy!
on January 2, 2023
Posted by: BigRaguRusso
from Freehold New E
I’ve only used my cooktop for about 5 months and I’m already extremely disappointed I purchased it. For the money I paid for this piece I expected better, The “stainless” scratches far too easily for the most used appliance in the kitchen. Very hard to clean as it gets scratched each time you move the grates and/or clean it -even with a soft microfiber cloth! I’m very happy with my other GE Cafe appliances but would never recommend or purchase another cooktop! On the upside the grates are durable & strong, and I love the griddle!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, January 6, 2023
Hi there,
Thanks for taking the time to write about your cooktop. We're very happy to know that you enjoy your griddle and the grates on your unit! We hope you're getting lots of of use out of them.
We do appreciate hearing what you've got to say about the finish, we're always wanting to get better. If you've got questions or concerns about the functionality of your unit, know that you're always free to reach out and let us know.
Best wishes,
Michael@Cafe
Thanks for taking the time to write about your cooktop. We're very happy to know that you enjoy your griddle and the grates on your unit! We hope you're getting lots of of use out of them.
We do appreciate hearing what you've got to say about the finish, we're always wanting to get better. If you've got questions or concerns about the functionality of your unit, know that you're always free to reach out and let us know.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It’s a good range but extremely hard to keep clean
on August 26, 2019
Posted by: Kym2019
from Murrieta California
Hard to keep clean without scratching or smudging .
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great.
on May 29, 2023
Posted by: GrandQueenMum
from Atlanta, GA
Will wait to see how it works as we haven't cooked on it yet.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on January 11, 2020
Posted by: Debbie828
from Phoenix, Arizona
I’ve wanted a gas cooktop for quite awhile. This one is nice looking and wonderful to cook on. Very happy with this purchase. It has met my expectations.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com