Customer reviews from cafeappliances.com
Caf - 36 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Average customer rating
4.2
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
58
4 Stars
20
3 Stars
6
2 Stars
7
1 Star
5
87%of customers recommend this product.
(
69 out of
79)
Customer Reviews for Caf - 36 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Customer Rating
3
Poor finish
on August 22, 2025
Posted by: Finish on cooktop
from Arizona
While the product looks attractive and works fine, the finish is less than expected. The stainless scratches easy. One burner knob has a finish defect. The round black burner covers stain with the very first use and cannot get them clean. The griddle cooktop is so rough I don’t know how you would use it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, August 27, 2025
We'd like to help offer cleaning tips for your cooktop and help with the burner.
We recommend wiping the stainless finish with a mild detergent and warm water or a 50/50 solution of vinegar and water. The same solution can be used for cleaning the knobs. You can check out pages 9 through 12 in the user manual below for additional cleaning tips: https://products-salsify.geappliances.com/image/upload/s--drrHTjhE--/0afe90d2920bc45d58c6804af7af859fe78e2d08.pdf
Tips for using the griddle can be found on page 8. It can come in handy when wanting to cook up some delicious pancakes.
We recommend wiping the stainless finish with a mild detergent and warm water or a 50/50 solution of vinegar and water. The same solution can be used for cleaning the knobs. You can check out pages 9 through 12 in the user manual below for additional cleaning tips: https://products-salsify.geappliances.com/image/upload/s--drrHTjhE--/0afe90d2920bc45d58c6804af7af859fe78e2d08.pdf
Tips for using the griddle can be found on page 8. It can come in handy when wanting to cook up some delicious pancakes.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Deal breaker plastic knobs
on June 7, 2025
Posted by: Rakesh
The knobs are made of very cheap plastic it quickly melted when placed not so hot pan.
Really a deal breaker.
Really a deal breaker.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 10, 2025
We want to help out with your knobs melting. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Buyer beware!
on April 19, 2025
Posted by: co2025
This cooktop is just OK. The material is cheaply made. Knobs are PLASTIC and if you touch the tops with a hot pot/pan they will melt (plastic) and leave a serious scaring on the knob. I have been looking for full metal knobs, but I can't find any that will fit this configuration. When cleaning, it scratches super easy - be very very careful cleaning it. Not a fan and I won't buy this brand again.
Response from cafeappliances.comBy Adrian, GE_Appliances, April 23, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gas nubs have back lightning
on January 13, 2025
Posted by: Emex
from Maryland
Best cook burner I have used so far will be recommending it to friends ..love cooking on it
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not so great
on January 2, 2025
Posted by: Insynwyn
Hard to clean, labels gets worn out.
The good, the knob lights up when it is on.
The good, the knob lights up when it is on.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, January 16, 2025
Thanks for taking the time to provide feedback about your experience. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on December 2, 2024
Posted by: Curry
from Tulsa
Beautiful! Easy to clean and easy to use! I love the light up knobs!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great and cooks great
on September 9, 2024
Posted by: Roberd4
from Mustang, Oklahoma
Great range, very easy installation and instructions.
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, September 25, 2024
We are happy to see that you are enjoying this cooktop. You've made an amazing choice by going with this model. We really love the powerful burner performance. We know you are going to enjoy this model for many years to come.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cooktop
on September 4, 2024
Posted by: Consumer 8
from Lincoln, CA
The cooktop is nice, however, everything falls through all the time. It does not clean as easily as it looks like it should.
Written by a customer while visiting cafeappliances.com