Customer reviews from Samsung US
Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel LTE - Midnight Black (Verizon)
Average customer rating
4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
98
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
17
74%of customers recommend this product.
(
92 out of
125)
Customer Reviews for Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel LTE - Midnight Black (Verizon)
Customer Rating
5
Best Smartwatch for far
on August 7, 2019
Posted by: daniela951
from Memphis
[This review was collected as part of a promotion.] This watch it's lightweight compared to others watches including form the same brand, I love the Rose Gold color I received many compliments about it that it actually looks very feminine. Battery will last me all day even when I have a very busy days and it charges very fast. My favorite app is the find your phone, I never know when I leave my phone and if I leaving my phone home when I leave it lets me know as well.
Written by a customer while visiting The Insiders
Customer Rating
5
Wish I Would Have Purchased Sooner
on March 29, 2019
Posted by: Mamabirdy81
from Lakewood, Colorado
Expertise:Expert
I really should have just bought this months ago... I bought a Versa and the new Android update complete messed up my watch. Exhausted by Fitbit customer service, I gave up and bought the Samsung watch. I think the only thing that will be hard to get used to will be the reduced battery life (1.5 days versus 5), BUT, the charge is fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on June 26, 2019
Posted by: JennaReed
from Houston
[This review was collected as part of a promotion.] You wouldn't think that was a smart watch at 1st glace, but it is and it is worth the purchase. Left your phone behind and your running late, no worries because the Samsung Galaxy Watch is there for you. Everything right around your wrist! You are still able to make and receive all incoming calls and messages. I had to download a browser and even a couple of games just for fun. The browser is a tap bit small on the 42mm of course, but you can zoom in a bit. All data will sync with you phone once your back in range. Of course, batter life depends on display, apps, sleep monitoring, and Bixby but overall I am very satisfied with its battery life span. Love swimming and other outdoors sports - Samsung Watch is still there! Even better you can connect with either Android or Apple and still function seamlessly! So, guys if you are looking for a nice gift for her - this would be an option. The rose gold is just what Samsung needed for the ladies since all the previous watches have been black. I have to say that its the perfect touch for a woman's wrist.
Pros:
- Excellent build quality
- Attractive design with a truly round screen and sizes to fit a variety of wrists
- Rotating bezel is an outstanding way to control a smartwatch
- Outstanding OLED screen helps watch face designs look their best and provides strong visibility even in sunlight
- Strong battery life – even the smaller 42mm design manages to last 2-4 days depending on usage and settings
- Solid suite of built-in applications cover all the smartwatch basics, including a rich implementation of Samsung Health
- Works with almost any smartphone and can connect over WiFi without needing to be in Bluetooth range
- Excellent build quality
- Attractive design with a truly round screen and sizes to fit a variety of wrists
- Rotating bezel is an outstanding way to control a smartwatch
- Outstanding OLED screen helps watch face designs look their best and provides strong visibility even in sunlight
- Strong battery life – even the smaller 42mm design manages to last 2-4 days depending on usage and settings
- Solid suite of built-in applications cover all the smartwatch basics, including a rich implementation of Samsung Health
- Works with almost any smartphone and can connect over WiFi without needing to be in Bluetooth range
Cons:
- If you want to use the watch for phone call audio, the require audio Bluetooth connection can conflict with other connections such as in-car handsfree systems
- If you want to use the watch for phone call audio, the require audio Bluetooth connection can conflict with other connections such as in-car handsfree systems
Written by a customer while visiting The Insiders
Customer Rating
5
The Top Contender for Best Smartwatch
on July 16, 2019
Posted by: Juicex88
from Tulsa, OK
Expertise:Expert
[This review was collected as part of a promotion.] So far so good, even though I have only had this watch a few days, I am very impressed. The convenience of having LTE is a nice touch. I am no longer tied to my phone, I can go on a run and listen to music while not having to worry about if my phone is still in my pocket or hand when I am running. Samsung pay is another great feature that has already paid dividends. The benefit of not having to carry around your wallet on a run and going to your local gas station to pick up a drink is just so easy. Just tap Samsung pay app on the watch and “booom” watch the magic happen as you put the watch next to the credit card machine. It’s easy as shooting fish in a barrel. I was enjoying the watch and then I got a notification stating my watch got a new update. After the new update I was very impressed with the new Samsung UI, maybes it’s just me but I am a sucker for its new look. Still so much to do and so many features to learn about just today after going for a bike ride, the Galaxy watch already knew what activity I was doing. I have yet to test how accurate the GPS is but I am pretty sure it will amazing. Hopefully, in the next few days and upcoming weeks, I hope I can fully test this watch and provide a new update. But what can I say Samsung made the Galaxy watch, the champ of all smartwatches.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on October 5, 2019
Posted by: Cryslyn
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery life sucks!!! My watch barely last an entire day :( I have to reset a lot also. Even though I have a plan with my wireless carrier many times my watch will not give me notifications but instead will say no settings are set and I need to go to my cell phone to do so even when I have done this many times. Apple has certainly got a head up on Samsung in the watch area. Makes me want to change back to iPhone even after 10 or more since I've had one. Should have just kept my Fitbit.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Don't get the lte version
on October 31, 2018
Posted by: Mattb92
from Massachusetts
Expertise:Intermediate
So this watch looks great! Nice size and design. The problems though. Lte drains the battery. Alot. So go for the none lte version. Problem two is it should have an android wear version. So much more app support. Problem three is Bixby. It is trash. Google assistant would be a lot better. If you can try to find a nice android wear watch. This watch isn't bad at all but if it just had another os it would be 100x better.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Does well but drops connection to phone
on November 3, 2018
Posted by: Treekat
from California
Expertise:Intermediate
I bought the newer version for waterproofing to use while swimming. It works great. Periodically (4 times in 30 days) when the watch drops bluetooth and goes on standalone mode, I am not able to connect to Gear program. The phone (LG V20) shows BT connected but when Tapping Connect in Gear it tries then shows error "cannot connect to watch at this time"
Only solution found to date is to reset watch and repair to program then restore from backup. This is, I hope some thing corrected soon in an update as the other feature work. This would go along with the sleep program not properly recognising deep sleep patterns I have read about. Annoying but not enough to trash the watch at this point, if these are not corrected down the line in say 6 to 9 months, then it could be a problem.
Only solution found to date is to reset watch and repair to program then restore from backup. This is, I hope some thing corrected soon in an update as the other feature work. This would go along with the sleep program not properly recognising deep sleep patterns I have read about. Annoying but not enough to trash the watch at this point, if these are not corrected down the line in say 6 to 9 months, then it could be a problem.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery dies super fast
on May 15, 2019
Posted by: samsunggirl191919
Expertise:Intermediate
I just got this brand new watch last night. I was so excited! And got so disappointed when the battery barely lasted 20 hours, not even 1 day!!!
Does anybody else have the same issue?
Does anybody else have the same issue?
Features
2
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US