Customer reviews from Samsung US
Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel LTE - Midnight Black (Verizon)
Average customer rating
4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
98
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
17
74%of customers recommend this product.
(
92 out of
125)
Customer Reviews for Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel LTE - Midnight Black (Verizon)
Customer Rating
1
Battery life 18 hours at best!
on April 19, 2019
Posted by: Tony Smith
from SW Florida
Expertise:Expert
I bought the watch for my mom for her birthday. With the heart sensor off, gps off, always on is off, brightness set to 6, basic watch face, she gets at best 18 hours on a charge. We have even sent it in for repairs and they replaced the battery, but still not holding charge past 18hrs. She doesnt listen to music and might accept four 30 second calls. Are we the only people experiencing this? Can't even get 24 hrs andvthey claim 72?!!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
High on Looks, Low on Features
on December 18, 2018
Posted by: Jami B
from Seattle, WA
Expertise:Intermediate
The watch is really, really nice looking. It was definitely one of the biggest reasons I swapped from my Apple Watch. Regretfully there isn't much else really all that great about the watch.Here are my chief issues.
-If you are looking to integrate with other apps for health data, this is not the watch for you. It can only send data to Samsung Health which in turn can't send it to other apps. Even to sync to Google Fit you have to have a 3rd party app on your phone.
-Inaccurate Fitness Data. The step tracker is off compared to most other devices. It shorts you a couple thousand steps a day. I've also noticed the flights of stairs metric is really bad. I've done 20-30 flights before and it picked up 2.
- Lack of actual apps for Watch. There are very few actual non workout apps out there. Sure Samsung Pay on the watch is amazing, but not really much else. I don't use a whole lot of apps, but this is just a bit off putting.
-If you are looking to integrate with other apps for health data, this is not the watch for you. It can only send data to Samsung Health which in turn can't send it to other apps. Even to sync to Google Fit you have to have a 3rd party app on your phone.
-Inaccurate Fitness Data. The step tracker is off compared to most other devices. It shorts you a couple thousand steps a day. I've also noticed the flights of stairs metric is really bad. I've done 20-30 flights before and it picked up 2.
- Lack of actual apps for Watch. There are very few actual non workout apps out there. Sure Samsung Pay on the watch is amazing, but not really much else. I don't use a whole lot of apps, but this is just a bit off putting.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
POOR BATTERY LIFE
on September 28, 2018
Posted by: krod23
from texas
Expertise:Intermediate
i bought this watch and i am so very disappointed. The battery doesn't even last a day. I turn off WIFI, location and bluetooth and i still can't get the watch to last longer than 7 hours. i don't use it for music or working out, i occasionally check my emails and thats about it. i hope samsung fixes this problem soon because the value of this watch is not up to part with its performance.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointing
on September 16, 2019
Posted by: BigAl
from Phoenix Az
Expertise:Expert
GREAT WATCH! BATTERY RUINS IT!!!!! After the 1 years mark the battery barely lasts for 9 hours would last 48 hours at first.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Watch
on December 18, 2018
Posted by: MotherTucker
from Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I have the new Samsung watch and it is awesome !! I got the LTE and it keeps me motivated and moving... Battery life is great I go all day and never charge it... Such an amazing product !!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Useless... besides telling time.
on June 19, 2019
Posted by: RachMoney
from True Detroit, baby!
Expertise:Intermediate
This watch underperforms at almost everything it is made to do except tell time. The battery life is abysmal, no matter how I setup the settings. I have a job that requires I leave my phone in a locker. I can't listen to spotify on here for more than a few hours. Even then it has to be offline mode. I pay for service on here so that I can be reached when away from my phone, but standalone LTE mode absolutely murders the battery. I have to turn off activity detection and regular heart monitoring... pretty much everything you buy the watch to do can't be done without cutting battery life down to a small fraction. I was going to send it back but really need to stay connected while my phone is in my locker. It's just frustrating trying to manage use to avoid the watch dying half way through my shift.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT BATTERY LIFE!
on November 1, 2018
Posted by: TENM10
from Los Angeles, CA
Expertise:Expert
I don't what the other reviewers are talking about. I got the LTE version, have been wearing it all day, with all notifications on. It's 4:32pm and I have 87% batter left. I had the S2 last, and this BLOWS it away as far as battery life is concerned. I love the look, but the functionality seems to be the same as the S2 (which I loved, I just needed something I could wear to work and out at night). I just wish there was a metal band option for this one.
Thanks Samsung!
Thanks Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery problems
on September 21, 2018
Posted by: Chayaj
from Oregon
Very pretty, but battery life doesn't last even a whole day of work. It drains so very quickly. I'm bummed because I have to return it. My husband has the 46mm one and hasn't had the same issues as my rose gold one.
Features
5
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US