Customer reviews from Samsung US
Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel LTE - Midnight Black (Verizon)
Average customer rating
4 out of 5
4
(172 Reviews)
Open Ratings Snapshot
Rating breakdown 172 reviews
5 Stars
98
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
17
74%of customers recommend this product. 
(
92 out of 125
)
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Customer Reviews for Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel LTE - Midnight Black (Verizon)
Customer Rating
4 out of 5
4
Great features!
on August 22, 2019
Posted by: hsim75
from Indiana
Expertise:Intermediate
I like this watch a lot. I don't think the battery lasts as long as is advertised. However, it does last about a day and a half. I went from a fit bit to the Galaxy watch. So I'm used to a longer battery life. The only other real problem that I have is with it not counting stairs.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great with my Note 9 on Verizon!
on August 29, 2019
Posted by: mspiggy2019
from Lincoln, NE
Expertise:Intermediate
I saw that one reviewer said it couldn't be used on Verizon. My works great on Verizon! I LOVE mine and I'm so happy I made the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Trendy ..but problems with battery capacity
on December 7, 2019
Posted by: Asitha
from Sri Lanka
Expertise:Expert
I have been using this watch for about few weeks. I am happy of the features that are at present. But it is better to increase the active widget sizes.
For some applications, the keyboard does not properly respond such as you tube.
one major drawback is the time it takes for battery charge. I have observed with the original charger and the cable, it takes over 2 hours from 0 to 100% full charge. Also, the battery life is not too good as advertised. I observed that with full time blue-tooth connection and with health check (heart rate at 10 minute interval) the battery gets fully drained in about 20 hours...!! This is pretty low point for a good device.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
GEAR S3 was a better option
on February 3, 2020
Posted by: jenzu
from San Diego
Expertise:Expert
This is my 3rd watch being replaced after GS3Frontier wasnt availble. 1st watch replaced went dark on the second day, 2nd watch will not connect to bluetooth, 3rd watch "touch scree" will not work cannot cancel alarms or access any apps...NOTHING! piece of garbage. even the looks compared to the GS3 looks cheap. NOT HAPPY!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great watch but battery life is horrible!!!!
on March 2, 2020
Posted by: Gigi
from Colorado
Expertise:Intermediate
I have had this watch since October of 2019, meaning I have had enough time to play with it. It is not bad, however what ruins the experience is its battery life; when it is connected to my phone, on very basic use and mode, I can get 1 day and a couple of hrs of use, now again this is with everything off which kind of ruins the whole point of having it. On stand alone mode I can get 5hrs of use, maybe 6 but I have to keep putting into saving mode, which again, turns everything off! I wouldn't buy it again, too much of a hassle, especially when you can't use it for what you want to use it and the convenience of not having to always carry your phone; not an apple gal but apple watch has the win on this one.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My favorite version so far
on April 11, 2022
Posted by: Michellelmt
from Jacksonville, fl
[This review was collected as part of a promotion.] I've had this watch for a couple months now and my only complaint is the battery life. It does charge fast though so that makes up for it some.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on April 11, 2022
Posted by: SANDEEP
from Des moines
Expertise:Intermediate
[This review was collected as part of a promotion.] Great product. Recommend it. GreaT sleek look. Good battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
won't hold a charge long enough to use features
on April 11, 2022
Posted by: ohnogoldens
from Sultan,Washington
[This review was collected as part of a promotion.] I got this with my Samsung flip phone and it would not hold a charge for more than 4 hours. I read reviews which had the same issues and the "how to extend the charge life" advise. I had not turned any of the features on that they suggested I turn off. I returned it and had it removed from my bill.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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