Customer reviews from Samsung US
Samsung - SmartThings AC1300 Dual-Band Mesh Wi-Fi System (3-Pack) - White
Average customer rating
4
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
49
4 Stars
21
3 Stars
12
2 Stars
4
1 Star
11
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Samsung - SmartThings AC1300 Dual-Band Mesh Wi-Fi System (3-Pack) - White
Customer Rating
5
Wonderful and easy to setup
on August 15, 2017
Posted by: munifr
[This review was collected as part of a promotion.] Best product in the whole class.
Elegant, practical and easy to set up.
It took me less than 10 minutes to setup the whole system to cover my 2 storey house and the backyard using Samsung S7.
Adding Samsung SmartThings is a breeze, I added motion detector and smart Outlet in less than few minutes, planning to add a monitor soon.
Now I have the fastest wifi internet all over the house and can control few things from basically anywhere, now my son is walking in the backyard with his ipad enjoying Youtube cartoon movies.
Written by a customer while visiting The Insiders
Customer Rating
4
Great for range extension
on August 15, 2017
Posted by: OralSurgeryNinja4
from Memphis
[This review was collected as part of a promotion.] Setup and Installation: This product is very simply packaged and all setup is done via the mobile app. I have a unique setup in my house with a DSL modem/router combo and another router behind it. Even with this advanced situation, I found setup to go quite well. The mobile app automatically detected each hub once it was plugged in and configuration of the network name and password was very easy. I do not have many smart home devices set up currently, but the few I do were easily added through the integrated smartthings hub.
Performance - I'm living in a very large (
Performance - I'm living in a very large (
Written by a customer while visiting The Insiders
Customer Rating
4
Boost for our home wifi!
on August 22, 2017
Posted by: Trudellcorey
from Billings
[This review was collected as part of a promotion.] Out of the box, the Samsung Connect Home was easy to set up and start using. I had a bit of trouble getting it to connect to my phone so I could begin using it. I had to go out of the app and back in a couple times for it to finish connecting.
Since setting them up, the Connect Home boxes have made our wifi faster, easier to use, and we haven't had to troubleshoot any of our devices because of connectivity issues.
We have three tablets, two phone, or gaming systems and TV connected to the Samsung. We haven't seen any drag on the bandwidth which is awesome!
I'd recommend the Samsung Connect Home to anyone needing whole home wifi and a better connectivity overall!
Written by a customer while visiting The Insiders
Customer Rating
4
Whole home connected
on August 29, 2017
Posted by: ryankile
from Colorado Springs
[This review was collected as part of a promotion.] I've struggled for years to not have dead spots or lagging areas in my home. I never thought of using a system like this. Boy, do I wish I would have thought of this sooner. The Connect Home was very easy and effortless to set up. Within a matter of minutes I was up and running with all 3 devices connected.
I now have much more flexibility through my home when it comes to connectivity and reliability. I have a strong signal through my home for streaming and typical browsing. We have been able to use multiple devices without noticeable lag in connectivity.
I have not taken advantage of the flexibility with smart home connectivity, but look forward to doing so in the near future.
I now have much more flexibility through my home when it comes to connectivity and reliability. I have a strong signal through my home for streaming and typical browsing. We have been able to use multiple devices without noticeable lag in connectivity.
I have not taken advantage of the flexibility with smart home connectivity, but look forward to doing so in the near future.
Written by a customer while visiting The Insiders
Customer Rating
4
Great WIFI Coverage
on August 29, 2017
Posted by: ncholer312
from Elkhart
[This review was collected as part of a promotion.] This product works great for extending WIFI coverage, with my previous router I was getting around 80% coverage in my baby's room upstairs but now I'm at 100%. WIFI speeds are fast everywhere. The product was very very easy to set up.
Written by a customer while visiting The Insiders
Customer Rating
4
Good basic mesh/smart system
on August 29, 2017
Posted by: itman97236
from Happy Valley
[This review was collected as part of a promotion.] Packaging:
The packaging was nicely designed and had a great welcoming appearance. It would be nice if it were all cardboard so more sustainable.
The packaging was nicely designed and had a great welcoming appearance. It would be nice if it were all cardboard so more sustainable.
Initial impression:
The devices have a sleek and unobtrusive design. The LEDs are not too bright even for a bedroom. The rubber on the base provides secure footing.
The devices have a sleek and unobtrusive design. The LEDs are not too bright even for a bedroom. The rubber on the base provides secure footing.
Setup:
The first device setup without issues on the first attempt. I then added the two remote stations. Shortly after that my S7 indicated an update was needed. So I ran the update and lost connectivity to the 3 devices. I did a factory reset on all three and reset them up. Since then they have worked well.
The first device setup without issues on the first attempt. I then added the two remote stations. Shortly after that my S7 indicated an update was needed. So I ran the update and lost connectivity to the 3 devices. I did a factory reset on all three and reset them up. Since then they have worked well.
Connections:
I have had up to 7 devices connected at one time in various areas of the house and all now have a fast and stable connection! We have an Xbox, computers and phones. We have had gaming with minimal lag and video that is smooth. This is what I needed.
I have had up to 7 devices connected at one time in various areas of the house and all now have a fast and stable connection! We have an Xbox, computers and phones. We have had gaming with minimal lag and video that is smooth. This is what I needed.
Admin:
The system is very easy to use but does have limited advanced controls. I would like if they were able to have time restrictions on devices hardwired into one of the stations instead of only WiFi ones. Creating WiFi network was easy and nice to have a guest network option as well.
The system is very easy to use but does have limited advanced controls. I would like if they were able to have time restrictions on devices hardwired into one of the stations instead of only WiFi ones. Creating WiFi network was easy and nice to have a guest network option as well.
Overall:
I am very pleased with the performance and ease of setup. Having consistent internet through my home is a big bonus. If you are looking for a Mesh system and don't need advanced management I would recommend this system.
I am very pleased with the performance and ease of setup. Having consistent internet through my home is a big bonus. If you are looking for a Mesh system and don't need advanced management I would recommend this system.
Written by a customer while visiting The Insiders
Customer Rating
4
Samsung Connect Home
on August 29, 2017
Posted by: DrVaro
[This review was collected as part of a promotion.] First off the devices are a great size. Easy on the eye if you want them out and easy to hide if you don't.
Install went very smoothly using Samsung Galaxy S7.
Once up and running, definitely found better connectivity throughout the house.
We have a 2 story with a basement and tried putting one in each floor. Current router is in the living room, so installed the main there. Then one of the satellite devices on the master bedroom and one in the basement. Noticed the biggest difference in responsiveness in the bedroom. Browsing and playing games were much better.
Biggest complaint is the lack of ports. I have an Xbox one and smart tv in the living room and while we were able to keep those connected, they weren't technically on the same network as our mobile devices. Therefore, when my phone was connected to the mesh, I couldn't control the tv/Xbox. Perhaps an Ethernet switch would work, but don't currently have one to test. Having 3 available ports on the main device would have been better, even if size would have had to increase. Overall, good product for those dealing with large homes and simple network connectivity.
Install went very smoothly using Samsung Galaxy S7.
Once up and running, definitely found better connectivity throughout the house.
We have a 2 story with a basement and tried putting one in each floor. Current router is in the living room, so installed the main there. Then one of the satellite devices on the master bedroom and one in the basement. Noticed the biggest difference in responsiveness in the bedroom. Browsing and playing games were much better.
Biggest complaint is the lack of ports. I have an Xbox one and smart tv in the living room and while we were able to keep those connected, they weren't technically on the same network as our mobile devices. Therefore, when my phone was connected to the mesh, I couldn't control the tv/Xbox. Perhaps an Ethernet switch would work, but don't currently have one to test. Having 3 available ports on the main device would have been better, even if size would have had to increase. Overall, good product for those dealing with large homes and simple network connectivity.
Written by a customer while visiting The Insiders
Customer Rating
4
Better Range
on August 29, 2017
Posted by: pierho
[This review was collected as part of a promotion.] The box arrived and was well packaged. There are 3 individual boxes, 2 marked U and one marked L. The L is the one with the ethernet cable, and it just happened to be the one I opened first. Setup was fairly easy, connected the first, used the App and then connected the other 2. It's given me much better range than I had, which is the main reason I bought them. I was hoping to be able to use my device outside, and it's working well. I've had over 10 devices hooked up to my router before, and would have problems, now, I can hook up those devices without some being kicked off. So far so good.
I like the design, they're small, and very unobtrusive. I've hidden two so they are out of site. There is an LED, but it's not too bright, so it's not overwhelming.
I like the design, they're small, and very unobtrusive. I've hidden two so they are out of site. There is an LED, but it's not too bright, so it's not overwhelming.
Written by a customer while visiting The Insiders