Customer reviews from Samsung US
Samsung - SmartThings AC1300 Dual-Band Mesh Wi-Fi System (3-Pack) - White
Average customer rating
4
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
49
4 Stars
21
3 Stars
12
2 Stars
4
1 Star
11
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Samsung - SmartThings AC1300 Dual-Band Mesh Wi-Fi System (3-Pack) - White
Customer Rating
5
Total Home Coverage
on May 9, 2019
Posted by: Fujixess1998
from Delaware
Expertise:Intermediate
This item was purchased a couple of days ago with the intent to provide wifi coverage in areas with spotty performance or dead zones. Once set up, no devices were dropped and picked up the signal without any issues. It was used to hook up streaming devices. It was so easy to hookup. Why did I wait this long? Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally Peace of Mind
on January 20, 2019
Posted by: Jorjas
from Carmel Indianapolis
Expertise:Beginner
[This review was collected as part of a promotion.] We had a long stay away from home due to family illness. I was so nervous as this would be the first time leaving my absentminded professor home alone. But this 3 pack ran my house like a well oil machine. I had easy access to all my lights, thermostat, door locks, even security camera. Best Peace of Mind
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to set up
on December 10, 2018
Posted by: Cduke
from San Antonio Tx
[This review was collected as part of a promotion.] Samsung smartthings 3 pack is very easy to setup. I have one upstairs in my bedroom one in my living room and one in my kitchen. My wifi works a lot smoother now with a lot less lagging. I actuallly get signal in my garage and on my back porch.
Pros: Realistic color, Lightweight, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Plume is horrible. Keeps cutting out during prime
on November 22, 2018
Posted by: Stewartharm
from Seattle ish
Expertise:Expert
Really, Plume is the worst. My hub doesnt switch bad quality connections, and when it does switch, the delay is huge. I can't walk around my home on the phone without huge drop times.
Also, my system just drops for whatever plume is doing. Even during major hours.
This is the only system that can scale. But it has a lot of growing up to do
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Absolute GARBAGE
on March 18, 2020
Posted by: Nates22
from Oregon
Expertise:Intermediate
My wifi literally disconnects 2-3times a day! Ever since getting this. Absolutely hate these biggest waste of money ever! DO NOT BUY. Save your self the headache!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung, Samsung Brand Ambassador, March 19, 2020
We apologize for the issues you have been experiencing with your SmartThings WiFi disconnecting! This is definitely not the experience we want our customers to have. When a device isn't working the way it should, a reboot can often resolve the issue. You can find the steps to reboot the SmartThings WiFi on our Support page here -- https://support.smartthings.com/hc/en-us/articles/360001267046-How-to-reboot-a-SmartThings-Wifi-Hub. If a reboot does not help, or if you have additional questions, please reach out to our dedicated SmartThings team at 1-866-813-2404 or support@smartthings.com. We would be happy to help! ~Samsung Brand Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded existing router
on April 11, 2019
Posted by: Victory777
from Arapahoe Nebraska
Expertise:Intermediate
I replaced a netgear router with this system. I was able to place two hubs in the house and a separate one in my garage. I no longer have dead spots. My wifi works as it should. I'm happy with my purchase. I bought these for the flexibility of building my smart home. I have several Samsung products and have been happy with the simplicity in how they operate. I connected each of my hubs to an ethernet cable to improve the backhaul connection it works well this way the main hub is connected to a ethernet switch and the other two come off this switch allowing me to place the hubs further apart. Increased my wifi signal.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart home hub comes with the best WiFi coverage
on October 16, 2017
Posted by: DuSkull
from Miami
[This review was collected as part of a promotion.] Setting up these decent looking 3 routers was relatively quick and easy with the app downloaded from Play Store.
I have purchased almost most of the WiFi router that has come out over the past 5 years from numerous manufacturers and am now so happy that they got it right. The "mesh networking" allows me to receive WiFi signal all over my >4,000 ft² home.
Now, the best part was that it had SmartThings Smart home hub function built in!!!
I had a few connected gadgets installed here and there throughout my place over the years, like Philips Hue light bulbs, security cameras, Ring door bell and z wave door locks. Those are now ALL! connected to one of this router hub and are all shown up in a single app called Samsung connect. That was cool. I was able to install these without manual instructions.
Now, the best part was that it had SmartThings Smart home hub function built in!!!
I had a few connected gadgets installed here and there throughout my place over the years, like Philips Hue light bulbs, security cameras, Ring door bell and z wave door locks. Those are now ALL! connected to one of this router hub and are all shown up in a single app called Samsung connect. That was cool. I was able to install these without manual instructions.
Now, with the new software update, it now supports additional advanced WiFi configuration settings! and I can notice more stable network with increased throughput.
Also Samsung Connect app seems to have more features, too.
Fast and reliable speed
This small router is fast and has reliable speed.2.4 and 5 GHZ besides 4x4 MU-MIMO makes internet fast and stable. The fact of having smart devices connected through one router and is crucial, I got my Arlo security cameras connected to this hub and performed well with zero issues. I recommend it for people lookin for a router and hub for smart devices as well. smartphone app is easy to navigate and setup the router.
This small router is fast and has reliable speed.2.4 and 5 GHZ besides 4x4 MU-MIMO makes internet fast and stable. The fact of having smart devices connected through one router and is crucial, I got my Arlo security cameras connected to this hub and performed well with zero issues. I recommend it for people lookin for a router and hub for smart devices as well. smartphone app is easy to navigate and setup the router.
Written by a customer while visiting The Insiders
Customer Rating
5
Amplifies wi-if and more
on December 11, 2018
Posted by: Nick89
from Seattle, wa
Expertise:Intermediate
[This review was collected as part of a promotion.] We have been using Samsung wi-if 3 pack for couple of weeks now and love it! Our house is two level and upstairs the wi-fi signal was bad. This one amplifies wi-fi connection super well. The set up was a breeze. I also synchronized security camera and thermostat. Works great. Highly recommend it
Pros: Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US