Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Average customer rating
4.5
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
242
4 Stars
72
3 Stars
15
2 Stars
5
1 Star
19
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - Gallery Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Customer Rating
5
on December 27, 2021
Posted by: Kbarron
[This review was collected as part of a promotion.] Our appliances are great. We previously had an old Frigidaire oven and this new one is great. All of the options and especially the quick heat up option. The oven cooks evenly and quickly. I just love it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Gigantic piece of garbage
on March 21, 2022
Posted by: tfrankline01
Working with frigidaire has been the worst experience I have ever had when working with a major appliance manfacturer. I bought a new house with a new oven in June of 2021. The oven hasn't worked since day 1. It will not maintain temperature, it's h a constant grinding noice. I've had to contact frigidaire 6 times. They are almost impossible to get in touch with. You can't leave a message. Their auto attendant says that they are busy and to call later. A TOTAL joke of a company. They do not care about their customers at all!!!! From what I can tell, they are owned by Electrolux......I'll never buy another one of either of ther products. Truly a TERRIBLE experience!!!!!
Response from frigidaire.comBy Kiara, Online Outreach Specialist, March 22, 2022
Hello tfrankline01! Thank you for sharing your experience with us. We are sorry to hear it has been challenging working with us for assistance. We would love to look more into this matter to see how we can help. We have sent you an email to gather more information to see how best to get this taken care of for you. -Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Simply did not work from the start
on November 10, 2019
Posted by: Our Kitchen Remodel
[This review was collected as part of a promotion.] We have a Frigidaire Gallery microwave & a Frigidaire cook top that we have had for many years that we love. So it made since to purchase a Frigidaire Gallery Electric wall oven.
Our Oven was delivered & installed but they did not test it. So we followed the instructions to preheat & were ready for a little smoke. We got the smoke but no heat & then after resetting it nothing but error codes. Now waiting another 3 weeks for another new one then install. We remodeled our kitchen & were expecting to be able to use our new oven for Thanksgiving dinner with Family which now will probably not happen. So this review is not compete. Hoping the next oven works well when it is installed. We love the way it looks just need one that works.
Our Oven was delivered & installed but they did not test it. So we followed the instructions to preheat & were ready for a little smoke. We got the smoke but no heat & then after resetting it nothing but error codes. Now waiting another 3 weeks for another new one then install. We remodeled our kitchen & were expecting to be able to use our new oven for Thanksgiving dinner with Family which now will probably not happen. So this review is not compete. Hoping the next oven works well when it is installed. We love the way it looks just need one that works.
Response from frigidaire.comBy Briana, Online Outreach Specialist, November 13, 2019
Hello, Our Kitchen Remodel! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Aweful
on January 19, 2020
Posted by: Susan64
Out of box. Got error code. No rep in our area. A and e called. Didn’t show. Want a new oven company said no waiting for part. Never will I buy fridge air again
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 22, 2020
Hi, Susan64! We apologize for any matters you have experienced with your wall oven in such a short time and thank you for bringing it to our attention. Based on the information provided, we were able to see that you have requested for a technician to arrive at your home on January 24th, due to an upcoming personal appointment. Your request has been sent to our team who will be in contact with you to provide detailed information on your service request.
Should you not hear from anyone or have any questions, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Should you not hear from anyone or have any questions, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good overall
on July 16, 2019
Posted by: nflood
from New Mexico
[This review was collected as part of a promotion.] Good overall - on my wish list would have been a way to input a stop time on the delay start feature. My old frigidaire oven had a delay start with a stop time - this would have been more helpful.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
very good oven
on August 2, 2019
Posted by: mike111111111111111111172
[This review was collected as part of a promotion.] I think your oven is great and is working like a champ!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Sleek
on October 15, 2019
Posted by: PKPA
[This review was collected as part of a promotion.] I’ve been using my new wall oven for a month now and love it, the baking, broiling, convection are all top notch!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on October 21, 2019
Posted by: moose47
[This review was collected as part of a promotion.] I bought this product about a month ago and have been extremely pleased with the way it functions. We also like the black stainless. To be fair, we are still learning about all the features but I am sure that as we learn we will be completely satisfied.
Written by a customer while visiting frigidaire.com