Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Built-In Single Electric Convection Wall Oven - Black Stainless Steel
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
21
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - Gallery Series 30" Built-In Single Electric Convection Wall Oven - Black Stainless Steel
Customer Rating
5
Great features!
on March 22, 2020
Posted by: Marty10
[This review was collected as part of a promotion.] After 44 years I just got my new Frigidaire wall oven. It has perfect temps and both bakes and roasts like a champ!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor service
on April 16, 2020
Posted by: Don Unhappy
I purchased this oven six weeks ago. Somehow the oven came with a set of 27” trim pieces to finish install. This is a 30” oven? After calling customer service they assured me they were sending out the parts and I would have them in 7days. Time went by and I had to call again to find out about status. I was informed it would be another 3 weeks before parts arrived. Time went by and called again and found out the wrong parts were ordered. 1of the 2 pieces was in stock and sent out. It arrived in a week. Still waiting on other part. It’s been over 6 weeks now and I still cannot use this new oven. It cannot be used without these parts installed. Even after escalating my case I have still not been called and have no idea when the part will arrive. Very poor service and the we don’t care attitude is very disappointing. Very expensive wall clock as tha is all it has been good for since purchase!!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 21, 2020
Hello Don.
Thank you for taking the time to share your experience. We are terribly sorry for the ordeal this has created for you. After locating and reviewing your account, you should have received confirmation of the last part being shipped on 04/16.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Thank you for taking the time to share your experience. We are terribly sorry for the ordeal this has created for you. After locating and reviewing your account, you should have received confirmation of the last part being shipped on 04/16.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice!!
on May 4, 2020
Posted by: rubiestoo
[This review was collected as part of a promotion.] I t took me a minute to get used to how it works, but I really like it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replacement
on May 4, 2020
Posted by: Frigidity
[This review was collected as part of a promotion.] Not a fan of touch buttons.So far it’s a typical appliance..
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wall oven
on June 9, 2020
Posted by: Dmp123
[This review was collected as part of a promotion.] Love the bread proof and convection has made baking easier
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful features and ease of cooking
on June 26, 2020
Posted by: Barney 1954
[This review was collected as part of a promotion.] Purchased in April. Love, Love , Love this oven !!!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish
on July 20, 2020
Posted by: Nacho247
[This review was collected as part of a promotion.] I bought this a month ago in Black Stainless and love how stylish it looks and how easy it is to use.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very disappointed
on July 23, 2020
Posted by: CAHo
I ordered this 3 months ago just used it for the first time. First time I started the oven it sounded horrible. Had to have the cooling fan replaced and I haven’t baked a single dish. New fan is super loud as it’s cooling down. Not pleased with the load noise going to return the oven. Very disappointed I payed a lot for this oven And did not receive the value. Should have repaired my 20 year old oven.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 11, 2020
Hi, CAHo!
I’m disappointed to learn your issues with the wall oven resulted in a return. Please know we make every effort to manufacture quality products and your feedback will not go unnoticed. I hope we can better serve your needs in the future!
Bianca
I’m disappointed to learn your issues with the wall oven resulted in a return. Please know we make every effort to manufacture quality products and your feedback will not go unnoticed. I hope we can better serve your needs in the future!
Bianca
Written by a customer while visiting frigidaire.com