Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Built-In Single Electric Convection Wall Oven - Black Stainless Steel
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
21
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - Gallery Series 30" Built-In Single Electric Convection Wall Oven - Black Stainless Steel
Customer Rating
5
Beautiful and Sleek
on October 15, 2019
Posted by: PKPA
[This review was collected as part of a promotion.] I’ve been using my new wall oven for a month now and love it, the baking, broiling, convection are all top notch!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on October 21, 2019
Posted by: moose47
[This review was collected as part of a promotion.] I bought this product about a month ago and have been extremely pleased with the way it functions. We also like the black stainless. To be fair, we are still learning about all the features but I am sure that as we learn we will be completely satisfied.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek and classy
on November 24, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] Very classy looking. Roomy inside. Easy to pull out shelves for cleaning.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on December 30, 2019
Posted by: Jc777
[This review was collected as part of a promotion.] Nothing but problems. Didn’t work, has to be repaired 3 times before eligible for replacement. I am on my third repair now fixing damage that was done during the many repairs to this unit being pulled in and out.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 6, 2020
Hello, JC777.
Thank you for providing your feedback regarding your wall oven. Please know we are working with our technician to resolve this matter. We thank you for your patience. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for providing your feedback regarding your wall oven. Please know we are working with our technician to resolve this matter. We thank you for your patience. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Blemish and install issue
on January 1, 2020
Posted by: Bear20
[This review was collected as part of a promotion.] The electrical location in the back of this oven is different from my previous one. The installer had to drill a hole in the sheet rock and reroute things /charged me $50 more to do so. Not pleased. Also the door is having to be replaced because there’s a spot where there is no stain.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 7, 2020
Hi, Bear20.
Thank you for taking the time to share your feedback regarding your wall oven. We happy you choose to become apart of our Frigidaire family. We would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback regarding your wall oven. We happy you choose to become apart of our Frigidaire family. We would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great options on the controls
on January 17, 2020
Posted by: JasW17
[This review was collected as part of a promotion.] This oven is really nice. The bottom rack slides out, which is so nice for large roasts/turkeys. The convection feature cooks food in almost half the time and puts a great crust on large items.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Touch buttons iffy
on January 21, 2020
Posted by: Bear3463
[This review was collected as part of a promotion.] I am very leery of the touch buttons. Seems you have to hit them just right and sometimes I feel they aren’t receptive to any touch.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 23, 2020
Hello, Bear3463! Thank you for your feedback! We sincerely apologize for your experience with your wall oven. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We would be more than happy to look into your concerns involving your oven control panel. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm EST, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty good oven!
on January 23, 2020
Posted by: Jackie5
[This review was collected as part of a promotion.] This oven preheats quickly and bakes well. When I first purchased it, it was baking darker in the front than in the back. Frigidaire replaced the control board and the thermostat. All seems to be good now. The fan is louder on higher temperatures, but it does not not take much time to get used to the sound.
Written by a customer while visiting frigidaire.com