Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Double Electric Convection Wall Oven with Built-In Microwave - Stainless Steel
Average customer rating
4.4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
168
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
13
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - Gallery Series 30" Double Electric Convection Wall Oven with Built-In Microwave - Stainless Steel
Customer Rating
4
Best bang for the buck
on May 5, 2020
Posted by: SPC_77
[This review was collected as part of a promotion.] I would have given this unit 5 stars if the unit did not come delivered scratched. However, Frigidaire warranty quickly replaced the top cover that was scratched. This is a very straight-forward no-frills unit. Functionality wise, it is 95% equivalent to other combo units from KitchenAid, Thermador, and etc. The only difference here is that with Frigidaire, you are paying a fractional of the cost for it. Overall, this is the best microwave/oven combo value available in the market. Definitely recommend to buy.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Already Needed to be Repaired!
on May 7, 2020
Posted by: web28
[This review was collected as part of a promotion.] My brand new combination oven/microwave was just installed in January and it recently malfunctioned and required a repair. The electronic panel on the oven went bad, according to the repair man. He also commented that he works on a lot of Frigidaire appliances. I will never buy Frigidaire appliances again.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, May 11, 2020
Hello, web28.
Thanks for your review and rating!
I feel terrible to learn your microwave/wall oven hasn’t performed as expected. Rest assured, we make every effort to manufacture quality products.
We’re pleased to hear your appliance has been restored. We will be happy to use your experience for future reference.
Regards-
Derrick
Thanks for your review and rating!
I feel terrible to learn your microwave/wall oven hasn’t performed as expected. Rest assured, we make every effort to manufacture quality products.
We’re pleased to hear your appliance has been restored. We will be happy to use your experience for future reference.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Already had 2 service calls
on May 18, 2020
Posted by: Mdb09
[This review was collected as part of a promotion.] We moved in and within a week my brand new Oven would not preheat. It took 2 service calls and a complete replacement of both fans for it to finally work and now it sounds like a spaceship taking off every time I use it in my kitchen. For the first few times there was also an unbearable odor like plastic was burning - even though all tags had been removed. The buttons are finicky and rarely work correctly. Overall - it is a huge disappointment.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 29, 2020
Hi, Mdb09!
We apologize for any disappointment your wall oven has caused you and thank you for bringing it to our attention. We always strive to deliver quality products and hate that we missed the mark with you.
During the building of the units, binding agents are used in completing the manufacturing process. Materials used to hold things in place until fastened together. These are being burned off during the first uses of the range, which is normal.
However, we would like to learn more about the sound you are hearing and your display. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We apologize for any disappointment your wall oven has caused you and thank you for bringing it to our attention. We always strive to deliver quality products and hate that we missed the mark with you.
During the building of the units, binding agents are used in completing the manufacturing process. Materials used to hold things in place until fastened together. These are being burned off during the first uses of the range, which is normal.
However, we would like to learn more about the sound you are hearing and your display. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire oven microwave combo
on June 12, 2020
Posted by: colorworks99
[This review was collected as part of a promotion.] Bought this oven a month ago. Works great. The microwave is a little nosing. And there was a part missing, which was sent to me with in 7 days. Looks like the black chrome is starting to wear off on top of the microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bakes with no hot spots
on June 20, 2020
Posted by: Roxrey1
[This review was collected as part of a promotion.] I have had this micro/oven combo for several months and use it every day! I love it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Good
on September 16, 2020
Posted by: Dzemaila
Not happy at all oven not working good
I call several time without answer
I call several time without answer
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 16, 2020
Hello Dzemaila.
Thank you for taking the time to reach out to us regarding your wall oven combo. We apologize for the trouble you have had in reaching us. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team to gather additional information needed to start a resolution. Another option to reach us is via live chat on frigidaire.com, available Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Thank you for taking the time to reach out to us regarding your wall oven combo. We apologize for the trouble you have had in reaching us. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team to gather additional information needed to start a resolution. Another option to reach us is via live chat on frigidaire.com, available Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and heats up quick
on October 28, 2020
Posted by: Kurtris
[This review was collected as part of a promotion.] I bought this wall oven a month ago and loving it every time I use it along with the microwave. Frigidaire have been the brand that my household have used for the last 10 years. And my family and I are very pleased either products and great customer service that they always provide.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Awful. Don’t buy product. No one cares.
on February 28, 2021
Posted by: Mini mouse
[This review was collected as part of a promotion.] No one cares and won’t answer the phone. Complained but no one wants to help with the Ouse issue.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 2, 2021
Hello, Mini mouse!
Thank you for reaching out to us. We regret hearing that it's been challenging to contact us. It's unfortunate that you're experiencing issues with the wall oven and we would like to help. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
Thank you for reaching out to us. We regret hearing that it's been challenging to contact us. It's unfortunate that you're experiencing issues with the wall oven and we would like to help. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
Written by a customer while visiting frigidaire.com