Customer reviews from kitchenaid.com
KitchenAid - 18 in. 29-Lb. Built-In Ice Maker - Stainless Steel
Average customer rating
3.8
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
65
4 Stars
13
3 Stars
8
2 Stars
3
1 Star
23
75%of customers recommend this product.
(
69 out of
92)
Customer Reviews for KitchenAid - 18 in. 29-Lb. Built-In Ice Maker - Stainless Steel
Customer Rating
5
Love this model of ice maker.
on March 13, 2025
Posted by: Bill V.
from Naples, FL
[This review was collected as part of a promotion.] This replaced a 10+ year old prior KitchenAid unit that we loved. So far so good! This is not an inexpensive appliance, but it is quiet and makes a high volume of clear, clean ice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Filter problems
on February 7, 2025
Posted by: BenPen
[This review was collected as part of a promotion.] I bought this KitchenAid ice maker to replace a 14 year old KitchenAid. The older model did not have a built in filter and worked fine until it failed. The new model has failed twice in 2 months due to the filter. It operates ok without the filter but not as good as my old model did.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
good size ice
on December 9, 2024
Posted by: jack 84
from San Antonio, Texas
[This review was collected as part of a promotion.] Second Kitchenaid ice maker I have had and they are excellent
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent ice maker
on December 7, 2024
Posted by: RhFice
[This review was collected as part of a promotion.] We had an old Kitchenaid ice maker that was having trouble after 13 years. It was so good prior to that, we decided to get the updated same model
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great ice maker
on December 7, 2024
Posted by: Bill90
[This review was collected as part of a promotion.] We have had our Kitchen Aid icemaker for a few months.
It makes a ton of ice and is relatively quiet. We are very happy with our purchase.
It makes a ton of ice and is relatively quiet. We are very happy with our purchase.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on November 22, 2024
Posted by: 5209
[This review was collected as part of a promotion.] Made one tube of ice and hasn't worked since, supposedly bad pump
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 25, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 628485.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great design and quiet operation.
on October 12, 2024
Posted by: Retired57
from Oklahoma
We have Model KUID508HPS01 for over a year and works Great! Quiet, makes a lot of clear ice.
I clean it every 3-4 months if it needs it or not. my personal preference.
I clean it every 3-4 months if it needs it or not. my personal preference.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Replacement
on September 22, 2024
Posted by: Thomas24
[This review was collected as part of a promotion.] This is a replacement for an older model. Like the newer features and works well.
Written by a customer while visiting kitchenaid.com