Customer reviews from kitchenaid.com
KitchenAid - 18 in. 29-Lb. Built-In Ice Maker - Stainless Steel
Average customer rating
3.8 out of 5
3.8
(112 Reviews)
Open Ratings Snapshot
Rating breakdown 112 reviews
5 Stars
65
4 Stars
13
3 Stars
8
2 Stars
3
1 Star
23
75%of customers recommend this product. 
(
69 out of 92
)
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Customer Reviews for KitchenAid - 18 in. 29-Lb. Built-In Ice Maker - Stainless Steel
Customer Rating
5 out of 5
5
Excellent Ice Production
on December 25, 2021
Posted by: Gonz7
from Amarillo TX
[This review was collected as part of a promotion.] We now own two of these ice makers (one in the kitchen and one in our upstairs den). I installed myself, which was easy to do when following the directions. Each ice maker produces enough ice to meet our needs and especially during the holidays with family and friends.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Item arrived lopsided!
on November 23, 2021
Posted by: Naychagurl
from LA, California
[This review was collected as part of a promotion.] The Icemaker was Delivered and installed November 17. It is lopsided!
Although according to the level it is straight, it is definitely leaning to one side. Also it does not seem to be as well-made as the last KitchenAid icemaker I had. It does make good ice. I guess we shall see what the quality is like as the years progress.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Don't know how I lived without it!!
on October 22, 2021
Posted by: DaveTheLefty
from Melbourne, FL
[This review was collected as part of a promotion.] When we planned our kitchen reno it was the perfect time to add an icemaker. We plumbed wiring, water, and drain into the cabinet space during the reno, so installation was a breeze.
I had a number of options on which icemaker to select and thought KitchenAid was the best choice. And after months with it, I'm convinced adding this icemaker to out kitchen was the smartest thing we did.
I will say, this thing makes ice!! When we take a lot of ice out (to fill coolers, etc.) we are back to full pretty quickly.
I really like the size of the cubes and the clarity of the ice. Add them to a beverage and all you see is clear ice -- no cloudiness, no impurities, just clean, clear ice.
It's not the most quiet appliance -- I hear the drain pump running from time to time (it runs for 10 sec. at a time, maybe?) and the appliance makes a single knocking sound now and then, I guess as ice falls, hits the side of the tub, not sure.
The only thing I find odd, and I guess most ice makers are this way, is the tub is not refrigerated, so ice does eventually melt. I imagined the drain pump running constantly as the ice melted, and for my water bill to increase due to all the water the icemaker uses. But the water bill did not go up as I feared, so the amount of water it's using and draining must be much less than I thought.
Bottom line -- very happy to have an icemaker in our kitchen, very happy that we have a KitchenAid, and we love, love, love the ice it makes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Great Product!
on October 14, 2021
Posted by: NhraDave
from Dallas Tx
[This review was collected as part of a promotion.] We have owned KitchenAid Ice Makers in every home we have lived in for the past 30+ years. Would never live without one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Nice when working
on October 14, 2021
Posted by: Nolan's ice maker
from Montgomery Teacas
[This review was collected as part of a promotion.] After replacing 2 pumps and motherboard in 3+ months from purchase date, not a bad unit
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
It’s Our Must Have!
on October 14, 2021
Posted by: Travelczarina
from Clearwater, FL
[This review was collected as part of a promotion.] We had a KitchenAid Ice Maker in our previous home and could not live without one again! The ice cubes are the perfect size for our cocktails - better than bar ice!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Best ice maker
on October 14, 2021
Posted by: Bal s
from Langley,bc
(This review was collected as part of a promotion.) Bought this a few months ago for wet bar. Makes tonnes of ice in a short amount of time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Best Ice Ever!
on October 2, 2021
Posted by: Anonymous
from Hoover, Al
[This review was collected as part of a promotion.] This is our 2nd 18” Kitchen Aid Icemaker since 2006. We love it! Great feature in our home.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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