Customer reviews from avalon h2o
Avalon - A8 Countertop Bottleless Water Cooler - White
Average customer rating
4.4
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
160
4 Stars
65
3 Stars
19
2 Stars
5
1 Star
6
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Avalon - A8 Countertop Bottleless Water Cooler - White
Customer Rating
3
so far so good.
on May 5, 2018
Posted by: alberto a.
from San Diego, CA
Verified Purchase:No
so far so good. got the item yesterday and the installation instruction is quite frustrating. not so good if you are not a technician. if only your instruction manual is more detailed, the installation process will NOT be so frustrating.
Written by a customer while visiting avalon h2o
Customer Rating
5
Love it!
on February 21, 2020
Posted by: Diana
from USA
Verified Purchase:No
Love it so far! Easy installation and spot on instructions.
Written by a customer while visiting avalon h2o
Customer Rating
3
stopped working completely after one year
on January 31, 2024
Posted by: Steve Reina
from florida
Verified Purchase:No
stopped working no water from hot or cold after one year of light. Use no support by phone. You have to email the company and wait for a reply back.
No, I would not recommend this to a friend.
Written by a customer while visiting avalon h2o
Customer Rating
5
Great product and great customer service
on January 26, 2021
Posted by: Jamie Lopez
from Sun Valley, CA
Verified Purchase:No
We are a business & use these at all of our locations. They work great & if you run into any issues, customer service is extremely helpful. Tiffany S. was kind and quick to resolve our issues.
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
5
Incredible Customer Service
on May 25, 2022
Posted by: Matt M.
from Huntingdon, TN
Verified Purchase:No
The unit is well built and saves counter space. It was a hit in our breakroom and the water was comparable to bottled water (no chlorine taste). Our unit did experience an issue, but the customer service from Kyle W. was by far the best I have ever experienced. He was knowledgeable, meticulous, and continually followed up to ensure the issue was resolved. The unit was deemed defective, therefore the warranty was honored with a very reasonable lead time. All equipment is subject to malfunction, but due to the Kyle W's customer service I will continue to utilize Avalon products without hesitation, knowing that they have a customer service team that excels in what they do.
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
5
Anything that helps reduce single use plastic is a winner in
on April 6, 2023
Posted by: Brittani V.
from Oak Grove, OR
Verified Purchase:No
Works great. Anything that helps reduce single use plastic is a winner in my book!
Written by a customer while visiting avalon h2o
Customer Rating
1
A8CTBOTTLELESS
on August 3, 2020
Posted by: Aleksandr P
from Newhall CA
Verified Purchase:No
Filters need to be flashed on high pressure or a lot longer than manual specifies. Hardware for connections supplied is NOT enough additional hardware is required form store.
Written by a customer while visiting avalon h2o
Customer Rating
5
So far the product has performed as advertised which is grea
on April 13, 2018
Posted by: Scott S.
from Springfield Township, NJ
Verified Purchase:No
So far the product has performed as advertised which is great. It was relatively easy to install. I especially like that the company list multiple ways to get in touch with customer service.
Written by a customer while visiting avalon h2o