Customer reviews from avalon h2o
Avalon - A8 Countertop Bottleless Water Cooler - White
Average customer rating
4.4
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
160
4 Stars
65
3 Stars
19
2 Stars
5
1 Star
6
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Avalon - A8 Countertop Bottleless Water Cooler - White
Customer Rating
1
Buyer Beware- Breaks Down Immediately After Warentee
on December 23, 2021
Posted by: Mike
from Framingham MA
Verified Purchase:No
Within sixteen months the Thermostat broke on it so the cold water reservoir freezes and prevents the machine from dispensing water. When troubleshooting i was told warrantee only lasts 12months :(
No, I would not recommend this to a friend.
Written by a customer while visiting avalon h2o
Customer Rating
4
Very good product & customer support
on April 22, 2020
Posted by: rjm187
from New York, NY
Verified Purchase:No
This product has been great for our small office. We have bad water pressure in our building but this has resolved it by having the tank which then heats or cools as well. A few months in we did have two problems of the water not cooling occasionally and then later it not dispensing properly (running out of water) but customer service was able to resolve that quickly. Angel G was the customer service rep that quickly helped the filter problem that was causing the bigger issue of it not dispensing properly. There was quick and clear communication, a helpful resolution and follow up as well which I appreciate. It's great to have a product with great support.
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
5
Excellent Support
on September 27, 2019
Posted by: Kelly
from West Palm Beach Florida
Verified Purchase:No
We recently had an issue with copper pipes being installed. One of the valves broke. Our system was not even under warranty at the time, and Gabrielle assisted us in providing excellent response, information, support and sent a new valve without question. Excellent product and customer support.
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hi Kelly! We are so pleased to hear that our Customer Support Team was able to resolve your issue quickly. We are happy to help. Thank you for taking the time to leave us a wonderful review! Happy Hydrating!
Written by a customer while visiting avalon h2o
Customer Rating
5
Product is great.
on August 11, 2024
Posted by: Yvonne J.
from Milwaukee, WI
Verified Purchase:No
Product is great. Helps with not having to keep buying cases of bottled water.
Written by a customer while visiting avalon h2o
Customer Rating
5
Very disappointed. The water is not cold enough and the blin
on November 27, 2018
Posted by: Thomas P.
from Lufkin, TX
Verified Purchase:No
Very disappointed. The water is not cold enough and the blinking lights come on too frequently which is annoying. I will not recommend this to anyone.
Written by a customer while visiting avalon h2o
Customer Rating
3
Instructions were vauge
on November 29, 2022
Posted by: JT
from Ontario, California
Verified Purchase:No
Instructions were vague. Could have been a bit more detailed. Cold water comes out really cold and hot water comes out really hot.
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
5
I really like this product. The only negative feedback I can
on December 12, 2018
Posted by: Billy B.
from West Covina, CA
Verified Purchase:No
I really like this product. The only negative feedback I can give is the instructions. The setup instructions should state that when you are installing the filters (A4 & A5) you should hear a click that ensures that is locked. Since I was not aware of thi
Written by a customer while visiting avalon h2o
Customer Rating
4
Great dispenser
on April 10, 2020
Posted by: Tasha
from USA
Verified Purchase:No
Great dispenser. The cool spout is not as powerful as the hot and cold. But its noiseless and convenient.
Written by a customer while visiting avalon h2o