Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
from Norwalk, CT
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Really happy with the overall function and quality of the thermostat. However, the app needs a bit of work.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: April34
from Hinesville, Ga
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Love the convenience of the app and the room sensor
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: T. Sa
Verified Purchase:Yes
Absolutely no way to change temp swing. Make my system cycle off and on every 20 minutes. I plan to remove it throw it in the trash
Written by a customer while visiting resideo.com
Posted by: Randy PS
from Orange County, California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I had tried the Ecobee for some time. It worked well, but I found it's usage awkward, especially the way the slider for setting temp worked. I wanted easier control and a different internet control and more flexibility to monitor more areas or rooms for bedrooms. I am impressed at the ease to setup, the ease to add additional sensors in various spaces/rooms and the ease of usage with the thermostat and app. It was awkward with understanding the Resideo/Honeywell linkage, but I really like how these thermostats and apps work. Great product I think.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: WRives
from Kingsport, TN
Gender:Male
Verified Purchase:Yes
I bought this thermostat for a house that I don’t normally live in. We use it predominantly in the summer. Unfortunately, we have to heat it in the winter as well. I wanted an easy to install thermostat that I would be able to change remotely. This hits on all accounts. We already had a Honeywell thermostat and this was an incredibly easy and quick walk over. It also came with an additional sensor. It came with an additional sensor which works really well 30 feet away on another floor. This is in contrast to another smart thermostat brand that I have in my primary residence. That remote sensor has to be within about 10 feet of the thermostat. It’s very easy to adjust the thermostat remotely and the app works well. Overall, this was a great purchase and I’m very very pleased with it. The price was decent. If you’re on the fence about which one to buy, don’t be.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Don’t purchase this for older systems if you have
on February 9, 2023
Posted by: Stephen schippers
Verified Purchase:Yes
This thermostat does not work with 5G unless you split the bands. Honeywell is not familiar how to do this Tmobile is the thermostat also does not have a provision for managing the outside temperature that a heat pump turns on at I am now having to do this manually, I am unimpressed by Honeywell’s in ability to bring this thermostat up to Modern standards and modern Internet capabilities.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Jeff Father
from NoVA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It has all the features it needs to, but where they place it within the menu system needs massive improvement. I do not like that you cannot change the gap between when it turns on and even when emergency heat turns on. It is pre-programmed and not changeable, boo hiss.
What absolutely sucks is the app. It's nothing more than a glorified temperature changer. You can't do much of anything else on it. Seriously? It's 2023. Get with it! If you are nowhere near your house, good luck, because you can't change anything. The point of an app is so you can be 100 miles away 200 mi away and change things. So if you have a vacation home this is not the thermostat you want. Forget it.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Kevinandrade97
from California
Gender:Male
Verified Purchase:Yes
App doesn’t open half the time. I have to open and see a black screen; then reopen the app to accomplish anything.
Written by a customer while visiting resideo.com