Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Ricer50
from Cranbrook
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Love the ease of it, straightforward not complicated to use. Hesitant on blue tooth but so glad I chose it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Stece Ontario
Verified Purchase:Yes
I purchased the T9 to control my cottage heat from my home. I have baseboard electric heat with a 2 wire 24 volt relay to control the 240 volt heaters. I knew this was non-standard but was hopefully the installation manual would provide some assistance.
Anyway, after about 12 hours of work, I got it working. There were several challenges to overcome.
First, I needed to install another transformer to power the "C" wire and get power to the new transformer (6 hours). Next, I had to figure out how best to connect the "C" wire and "Rc" wire to complete the circuit (2 hours research). Once I got the unit powered up I thought the rest would be simple. Unfortunately, the unit would not connect to my router. I called my internet service provider and they helped me change some settings to get 5G wireless working. It wouldn't connect to 2.4 MHz because i have an extender on my router using the 2.4 MHz (3 hours). I was lucky that my ISP is a local guy willing to help (not a big company with voice mail hell).
Finally, everything was powered up and connected. It took me 1 more hour to set everything up and understand the interface.
Anyway, I love it now that it is working and simple to use. But, setup on a non-stanard system is not easy and Honeywell provides no assistance.
Anyway, after about 12 hours of work, I got it working. There were several challenges to overcome.
First, I needed to install another transformer to power the "C" wire and get power to the new transformer (6 hours). Next, I had to figure out how best to connect the "C" wire and "Rc" wire to complete the circuit (2 hours research). Once I got the unit powered up I thought the rest would be simple. Unfortunately, the unit would not connect to my router. I called my internet service provider and they helped me change some settings to get 5G wireless working. It wouldn't connect to 2.4 MHz because i have an extender on my router using the 2.4 MHz (3 hours). I was lucky that my ISP is a local guy willing to help (not a big company with voice mail hell).
Finally, everything was powered up and connected. It took me 1 more hour to set everything up and understand the interface.
Anyway, I love it now that it is working and simple to use. But, setup on a non-stanard system is not easy and Honeywell provides no assistance.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mmiller
from New Jersey
Verified Purchase:Yes
Very easy to install and has worked great. I just need to get more room sensors and then the whole house is good to go. It has definitely saved money on my hearing bill so far.
Written by a customer while visiting resideo.com
Posted by: Troy97
from Bc. Canada
Gender:Male
Verified Purchase:Yes
The display screen is to bright can’t control the light to dim it more.
Written by a customer while visiting resideo.com
Posted by: Paul N
Verified Purchase:Yes
Works fine with an iPhone12. I could not get the thermostat to work remotely with my iPhone 6s. Had a persistent error message that I could not resolve
Written by a customer while visiting resideo.com
Posted by: Docc
from Quebec
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
A better control of the quality of comfort
Automatic switch between cooling and warming is great, also programing vacation
Automatic switch between cooling and warming is great, also programing vacation
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DDDocc
from South Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
easy to install and use...I use my iPhone to control
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jam2nite
from San Francisc, CA
Frequency of use:Daily
Verified Purchase:Yes
great thermostat, require C wire. Able to control all features with phone. Remote senors allow for better understanding of cold spots
I would recommend this to a friend!
Written by a customer while visiting resideo.com