Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Worth it
on March 21, 2023
Posted by: Reggie b
from Lakeland, fl
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Awesome product. Definately love the 2nd sensor keep whole house cool and warm with ease
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Good thermostat
on March 21, 2023
Posted by: CSB1
from Michigan
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So far it’s great. Pretty easy to install provided you have the right wiring. Has a hot/cold function so no matter the temp the thermostat will turn on heat or A/C. Easy to control remotely through my home WiFi. Large numbers on the screen to see at distance.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Ease of use
on March 20, 2023
Posted by: Anonymous
from NC
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It makes it so peaceful to lay down at night or leave home in the morning and not have to wonder if I changed the thermostat!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on March 20, 2023
Posted by: Ladeedi2
from Anaheim, California
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Very user-friendly and easy navigation.
Wifi makes for convenient operation from anywhere.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Not Connect To Smart App On My iPhone.
on March 20, 2023
Posted by: MacMan
from Los Angeles, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat doesn't seem to connect to the smart home app as advertised.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Happy With My T9 Thermostat
on March 20, 2023
Posted by: SMST
from Fairbury, IL
Gender:Male
Verified Purchase:Yes
Easy to install. There was an extra conductor in the thermostat cable that I used for the required C wire. With the old thermostat, the room with the thermostat was at the proper temperature while other rooms in the house always felt cool. My new T9 thermostat with the remote sensors has corrected that problem. The house now feels comfortable in any room.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Wifi not reliable
on March 20, 2023
Posted by: Aaron1
from Green bay Wisconsin
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Less than a month old and twice now it's dropped wifi connection and won't auto reconnect. This is at a second residence and has not been reliable so far.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Failed its one job, too "smart' do its own good.
on March 20, 2023
Posted by: Brickteller
from Chesapeake VA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat is not worth the price. The remote sensor is useless, because within hours the thermostat defaults to using the hard-wired sensor. This is the only feature I was interested and it doesn't work. Also, utility override "savings events" appear to be enabled by default, even if you never opt in.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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