Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Sandiwat
from Yuma, AZ. & Helena, MT
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This thermostat replaces a Nest thermostat that was So difficult to program. I have a background in technology and found it not user friendly. Then going to find directions was another thing that was a difficult. We have two homes, and we needed to have the ability to monitor temperatures when we are not in the other home. Both of our homes had Nest thermostats. The first one we installed was an OK model, and it works fine except when it came time to put in a new battery. I could not find instructions on replacing the battery and found a YouTube that took the little battery out but our fingers couldn’t get it back in. And I found another YouTube that showed how you charge it with a USB cable. Nest is not user-friendly, and Honeywell is a dream. We are monitoring both homes from a distance, scheduling the temperatures in our homes. The latest that we installed works with our energy supplier and we got a special bonus for installing it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Replaced simple thermostat. Thanks for adaptor.
on March 26, 2023
Posted by: Bill L 162
from Lake Alfred, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Big improvement. This replaced a very simple non-programmable, non-WiFi, non-24 volt. Our set-up has a 4 wire conductor without a 5th 24v line. The T9 has given us all the programmability that we wanted. Additionally, the WiFi was easily set-up and the App works flawlessly. The best part was that the included 24-volt adapter was necessary to supply the necessary full time electrical. (The adaptor allowed us to use the current 4-wire line. This was a much more cost-effective choice than abandoning the current inaccessible thermostat wire and routing a completely new 5 wire conductor.) Thank you for supplying this component with the Thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: poppz
Verified Purchase:Yes
Working great so far. easy t install and operation is easy too
Written by a customer while visiting resideo.com
Posted by: N. D. Graham
from Montreal, Quebec, Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I bought this T9 Smart Thermostat a year before I used it as I waited until we converted our oil heating system to electric. One of the installers mounted the T9 on the wall for us finding the third wire tucked away in the cavity. When I first tried to follow the many steps to set up the programming linking the thermostat to my Samsung smartphone, it asked for two passwords that I had some trouble finding. Running up and down stairs from the thermostat to the desktop computer was frustrating. And then after all that work, it did not connect! I could operate the T9 manually but not set up the times and temperatures schedule. This also meant that at night I had to manually turn off the backlight completely in order for my wife to sleep so I just left it off. The thermostat worked on this minimal level and it did control the temperature well. Then a couple of weeks later, I gritted my teeth and tried to program the thing again papers, passwords and manual at the ready. It seemed like I had barely got started on this task when, voilà, it was connected to the phone! Eureka! I did not ponder why it happened so fast and just got busy setting up the schedule for the heating and the light. Now the backlight shows the temperature and time until 9 pm and shuts off completely for the night until the morning. The T9 Smart Thermostat works with great sensitivity and accuracy in conjunction with the new Thermolec boiler and our house has never been so evenly and consistently warm during the winter months.
Written by a customer while visiting resideo.com
Posted by: MillerFly
from Southwest Louisiana
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Very pleased with our purchase. If we had to do it all again we would make the same choice.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: JKOCA
from Virginia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Our T9 replaced a 3M-30 thermostat due to Radio Thermostat Co of America discontinuing app support in May.
The installation was very straight forward and easy. The remote sensor(s) and humidity sensing are the most impressive features of the T9. Unfortunately, the app does not have the same capabilities as what it replaced.
The UI isn't as intuitive. The geofencing is better but to get any runtime stats, I have to extract the info from my Sense Monitoring system.
(While it makes a good night light, it would be nice if the faceplate display went to sleep.)
The installation was very straight forward and easy. The remote sensor(s) and humidity sensing are the most impressive features of the T9. Unfortunately, the app does not have the same capabilities as what it replaced.
The UI isn't as intuitive. The geofencing is better but to get any runtime stats, I have to extract the info from my Sense Monitoring system.
(While it makes a good night light, it would be nice if the faceplate display went to sleep.)
The T9 thermostat is the BEST option with the most overall capabilities when upgrading/replacing. If only the app were also.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Garage B Savoie Ltee
from New-Brunwick Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It work very well thank you am satify that recomend
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Tin-Man
from Bergen Cty, NJ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So glad I changed to the T9 Smart Thermostat. I'm now able to see outside temp and inside humidity which makes ME "smart." I'm also able to adjust the heat based on this additional information; and can do it from the device, my smart phone, and best of all using Alexa. The Alexa integration supports bi-directional information so I can ask Alexa the temperature in the room as well as tell Alexa to make a change. I've been making changes by voice when I awake mid-sleep and want more or less heat. By morning I'm well rested for a days earnings AND I've managed my heat to be comfortable and economical! The T9 does so much more including Geofencing, etc., but I'm not there yet.
Only note: if using the T9 for both heat and A/C using separate systems, you need to take the Common from the A/C!
I would recommend this to a friend!
Written by a customer while visiting resideo.com