Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Stretch
Verified Purchase:Yes
Great Am able to program temperature for multiple times a day.
Written by a customer while visiting resideo.com
Posted by: Logan C
from Indianapolis, IN
Verified Purchase:Yes
I purchased this thermostat as a "drop in" replacement for a Honeywell thermostat that came with my new HVAC unit. It allowed me to just pop the old one off and new one on without redoing the wiring which I really appreciate. One big downside and why I have rated it 3 stars is because of the trouble I had getting it connected to my app. There is a well documented issue with it not using the DNS settings that are configured on your local network and in my setup with a fairly advanced network and internet configuration it took me 3 separate days of troubleshooting to get it all working reliably. Some people may not have any issue at all but as I mentioned, it is well documented on the internet as I was doing a lot of googling to try and solve my problem and saw many others with the same struggles. Once it was setup it has worked great
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dave 4321
from Carroll Ohio
Verified Purchase:Yes
Relatively simple setup. Not overwhelmed with features it’s basically all you would ever need. The app works well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from dayton Ohio
Verified Purchase:Yes
get messages that it is having trouble talking to T-Stat
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
So good, so easy to install, so easy to setup
on January 18, 2026
Posted by: SC Travellin Man
from Columbia, SC
Verified Purchase:Yes
15min to install and connect to Wifi. In minutes you can set schedules and temps and adjust temps anytime from your phone. The external temp sensor is a game changer because my original thermostat is located in a hallway that gets direct sun exposure int he winter months. This causes the thermostat sometimes to activate cooling when heat is actually needed in the rest of the house. Remote thermostat is now placed in a room that represents the actual temp of the home overall.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: ZCve
from Toronto, ON
Verified Purchase:Yes
My previous thermostat T4 died and I replaced it with T9. Entire process took 2 minutes. On top we purchased two remote sensors which helped significantly with uniform temperature across entire house
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: GG01
from Florida
Verified Purchase:Yes
Excellent thermostat. My wife and have it set so that it senses when we leave the house using the geofencing feature; works great. One serious problem, the instructions are poor at best. Be aware that in order for the geofencing to work properly for more than one person/cell phone, each cell phone owners has to have their own Resideo account. The instructions do not tell you this. I learned this by calling into the support center. They were very helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: H M
from Midwest
Verified Purchase:Yes
The good: Remote management.
The not so good: schedule only have 4 settings; many of the settings are not available to change such as the cycles per hour.
The not so good: schedule only have 4 settings; many of the settings are not available to change such as the cycles per hour.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com