Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: CJH1
from Mansfield, OH
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is an excellent thermostat and it was very easy to install. We love it. The only reason I didn’t rate it 5 stars is because it isn’t compatible with Apple Home Kit.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: BrendaG
from Olympia, WA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Works ok but I wish that I could see how long I have used the heat or air in previous days. Also, I wish that I could set multiple per day heat settings
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Rocket
from New Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It’s simple to use and has a lot of features. Seamless installation and app is great. I wish the app had full functionality and allowed you to control every aspect of the thermostat. I wish the weather would display more than just a few hours in the future. I wish there was an option to make groups so that I can group all thermostats together. Overall it’s a great thermostat with a lot of features. It’s reasonably priced and hopefully updates are coming.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Affordable, Great Functionality Smart Themostat
on November 13, 2020
Posted by: Trent H
from Rapid City, SD
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat and easy to use and install! Purchased a google nest prior to the T9, the T9 is a far better product and is much more user friendly!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Victor S
from Leonia, NJ
Gender:Male
Verified Purchase:Yes
Good device and looks great. Unfortunately, no manual and no clear instruction on how to set it to work only from remote sensor.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: NJ Senior
from Northern New Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat was easy to install for the average skilled DIYer. The instructions were detailed and it came with a C-wire adapter for older systems.
The App easily connected to my WiFi an stepped me through the initial setup.
I then added two remote sensors to see if it really could work balancing the temperature in a single zone bi-level home. The thermostat is on the main level in the living room and dining room area, the lowest activity area in the home and the kitchen is in a separate room on the same level.
The bedrooms are up a 1/2 level and are always 3 - 4 degrees warmer than the main level and down a 1/2 level is always 3 - 4 cooler during winter months. I set up a schedule to give priority to the main thermostat during the day, the lower level in the evening and the upper level during sleep periods. I used to keep the blower running 24 x 7 to keep the air circulating, with this device I set it to recirculate and it now runs intermittently, between heat / cool cycles.
It took nearly 2 weeks for the system to learn our activity but now it keeps all levels at nearly the same temperature. It also took us 2 weeks to learn to stop looking at the thermostat display, as it displays the temp of the prioritized room and not necessarily the temperature at the thermostat.
We're retired and home all day, so we're not going to save a lot of energy with the Away setting (we deleted it), however we will save on our most expensive energy cost, electricity, without the blower running 24 x 7 x 365.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Reginal
from Madison, Mississippi
Gender:Male
Verified Purchase:Yes
It is a good thermostat just that, with a lot of fancy feature that are a waste. Terrible customer support, never answer email and one hour to get connect with anybody if you are lucky.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Reza
from Toronto,ON
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
At first I thought its hard to install. But they made it so easy. It works perfect.
I would recommend this to a friend!
Written by a customer while visiting resideo.com