Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
T9 and Resideo
on June 2, 2023
Posted by: Bill DE
from Delaware
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use programmable T9 thermostat. This is my second one after moving to another house. The only issue is that each time I get a new T9 I need to use a different email address because Resideo says my old email is still in use at my former location, which it is Not.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Nice WiFi thermostat
on June 1, 2023
Posted by: Tom21
from Oklahoma
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This Honeywell WiFi thermostat works great! It is easy to control from the unit or the app. Best of all you can use the small temperature sensors to help even out the temperature of your whole house. These temperature gages allow your furnace to heat and cool rooms like a more expensive zoned furnace. Best of all it saves you money on heating and cooling costs.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Would buy again, or take with me if I move!
on May 29, 2023
Posted by: Ryan w
from Orlando FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Awesome thermostat. This is my 1st smart thermostat and it has been a good experience for me. It connected to my wifi easily and has so many nice features. I did purchase extra room sensors so I could see any temperature differences in my house. I like the run time graph feature. Let's me easily see the difference from month to month and day to day run times. So much info to look at.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Geofence issue. Cannot recommend until fixed.
on May 28, 2023
Posted by: Wayne P.
from New England
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
As others have mentioned, this is a very good thermostat but the Geofence feature is overly complicated. Geofence is a simple concept. When I am away from home my temperature drops to a setting I chose to save energy and money. When I return home, the thermostat should revert back to my schedule. The problem with this thermostat is that it forces you into a separate schedule to use the geofence, and that schedule only has 3 settings. The second Geofence schedule is completely unnecessary and it forces people to manually change thermostat temperature if they have more than three fixed settings during a week. Most people do use more than three settings during a full week. Eliminating the Geofence schedule and relying on one normal schedule would make this a five star thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Directions aren’t perfect
on May 28, 2023
Posted by: Cindy of Florida
Verified Purchase:Yes
This device works great for controlling the temp of my home. Setup was confusing as it didn’t work if you indicated that you had the correct wires. After a few hours of frustration it was setup correctly.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
T9 Thermostat w/sensors
on May 26, 2023
Posted by: Irace
from Tennessee
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I purchased two new HVAC units and requested the new upgraded T9 wifi thermostats controlled on an app.
When im away I will be able to control the entire house with the App.
Right out of the box you can see the quality. Installing them was a breeze. Programming wasn't so quick. There is an installer and homeowner app. Pick the right one. Next, once you have your account set up, programming each sensor and how to use the App wasn't as straightforward even for the installer without the guidance of customer service. Great help but it should've been simplier.
Once the Thermostat is setup each sensor links to the Thermostat. Would it be nice to see each rooms temp on the front screen of the app or Thermostat vs going to "priority" which is a section of the app to see each rooms temp? I'd say so.
Its easy to schedule the thermostat and temps of each room. If you have a split system like i do, if a guest is staying in one room or part of the house you can make that room a priority instead of the hallway for example where the Thermostat is located. Without getting out of bed or being home you can monitor and ensure your guests are comfortable. Cost? Well i have a sensor in each bedroom/room which seemed very affodable buying in packs of 2.
Overall i gave it 4 stars for lack of better instructions and use on the app. But overall you will be happy with it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Works reasonably well. Homekit integration is nice
on May 24, 2023
Posted by: Auser
Frequency of use:Daily
Verified Purchase:Yes
It works well and is easy to connect to Apple homekit. My only complaint is that the data on the app sometimes take time to sync with the thermostat. The rooms sensors are very handy and easy to set up. If you connect to Apple Homekit you can use the motion events from the sensors to trigger things like turning on lights when motion detected in a room.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Honeywell Smart Thermostat--Get Yours!
on May 24, 2023
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
So far, we have been very pleased with our new Honeywell (aka: Resideo) Smart Thermostat and would recommend the product to others. The thermostat was installed on April 26, 2023, so we've been using it for almost a month as I write this review.
Written by a customer while visiting resideo.com
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