Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,831 Reviews)
Open Ratings Snapshot
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product. 
(
1,773 out of 2,182
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Great T-stats; getting WiFi connected was hard
on October 30, 2020
Posted by: RMS1
from Southern California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Well-made and very functional - I just installed three of them in my house. Actual swap from existing Honeywell thermostats were easy. The hard part? Getting it connected to my WiFi. Once I sorted that out, installing the second and third were simple.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Themostat
on October 30, 2020
Posted by: Wild Bill
from Arizona
Gender:Male
Verified Purchase:Yes
The Thermostats works with Heat Pump cooling and heat but the programming sequence is not in the directions. I had to talk to a Rep and have him walk thru the programming procedures. He made a note to talk to management about having the procedures placed into the operators manual.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great Smart Thermostat
on October 31, 2020
Posted by: VT-Man
Frequency of use:Daily
Verified Purchase:Yes
Everything about this has been spot on. The geofence is a great feature, taking away the need to lower the heat when going out for the day. And the remote sensor helps even the temps out in the home. Only miss is I wish it had a weekend night schedule feature. Overall a great Smart thermostat!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
T9 review
on October 31, 2020
Posted by: MikeinKy
Verified Purchase:Yes
Very easy to setup. I had a Honeywell T4 and the T9 snapped into the old base. The temperature sensors were easy to register as well. I have 3 sensors and getting 2 more. I still have 1 room that stays cooler than the others, but I hope the 2 additional sensors will help.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Poorly calibrated and clunky interface
on October 31, 2020
Posted by: Jim B
from Central Indiana
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Clunky interface- is it the current temp or the set temp shown? Tiny schedule numbers- is it the heating set temps or the cooling set temps? Calibration is 2-3 degrees off on both the main thermostat and sensor. I expected more technical expertise from Honeywell.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
LOVE IT!
on October 31, 2020
Posted by: ejbmobile
from mobile, al
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
should have done this years ago. we don't use many of the "fancy" features but the ease and convenience of being able to check and adjust the temperature remotely is amazingly easy and fast! i love the feature that lights up the face whenever it detects motion. it is also very clean and unobtrusive and a definite upgrade over the older digital thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Smart thermostat
on November 2, 2020
Posted by: D Scott
Verified Purchase:Yes
Easy install and control. I like the connectivity with my smart phone
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great design and implementation with one issue
on November 3, 2020
Posted by: WaHaw
Verified Purchase:Yes
Thermostat works very well and as advertised. Set up is easy and the internal design is very well thought out and labelled. Features are also smart and well designed. I use the internet connections, but only because I'm behind a secure firewall. If that weren't the case, I wouldn't due to the VERY concerning lack of firmware update options. Any connected device these days should have firmware update options due to security lapses.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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