Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Krisj
from Ohio
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I liked how easy it was to install. I like the option of programing a schedule or using geofence. I don't like how the schedule is not always followed. For some reason the thermostat will only cut on for 10 bursts when I know the target temperature couldn't have been obtained in that short time frame. I don't like waiting 2 days before finding out the runtime of the furnace. My previous thermostat showed runtime the day of. I really thought about taking this back to get another thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: LaurenDaly
Verified Purchase:Yes
Easy to install, easy to use; offered feature to lock a temperature range that we were looking for; works great!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DebbieK
from Kansas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It was difficult to get installed not enough information and after 2 years it is installed. Works great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Phong V.
from CA
Gender:Male
Verified Purchase:Yes
UI/UX for app needs improvement. App does not show temp for extra sensor.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Change the temp of my home without my consent
on June 21, 2023
Posted by: Jordanb
from Dallas
Frequency of use:Daily
Gender:Female
We are in the middle of summer. I got no notification whatsoever. My son was sleeping upstairs with a blanket and I go up there to hear him crying and sweating because it’s 86°. Had I waited any longer? It could’ve been a very dangerous situation, for my baby. The temperature changed itself. I was told this is for “energy conservation” This is criminal.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: JAG2023
Verified Purchase:Yes
My main thermostat was affected by the TV heat and now with the T9 remote sensors reading from a neutral location, it works perfectly!!
Written by a customer while visiting resideo.com
Posted by: AmPal
from Mississauga Ontario Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This device is not smart enough. Only reason I purchased it because my system has a 'K' wire and Google thermostat (which is truly smart) wasn't compatible and Nest Pro person was charging me fortune to get the wiring fixed. Also, I just had to replace my non-smart manual Honeywell thermostat with T9 keeping the same base plate. Initially I thought I found Google's rival but alas.
First of all, the screen remains ON all the time. There is no way you can turn it off. Next, added my spouse as another user but if I leave the house it doesn't recognize that my spouse is still home and goes into 'away' mode. Next, for unknown reasons app can't show HVAC runtime for last 3 days. Lastly, I cannot run the fan to circulate the air. It runs only when system is running. App has the setting to keep fan on circulate or ON mode but it doesn't work.
So please don't call it a smart thermostat rather call it WiFi thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Great if you want to balance temperature among rro
on June 20, 2023
Posted by: Rafael R
from North Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
had a ground wire so this unit was very easy to install and configure. We don't use Alexa so I can comment on that. It works with Apple HomeKit so I can use the motion sensors in the remote units to trigger actions such as lights at night. I set up the fan to circulate an it has made a tremendous difference. We also have a Sun Room that gets a lot of sun in the afternoons and if someone occupies it, it balances the temperature very well. We prioritize our bedroom at night so we can have a comfortable temperature for sleeping. I should have installed this unit earlier. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com