Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Tonyj
from Florida
Gender:Male
Verified Purchase:Yes
Installation instructions for Heat Pumps was buried in advanced settings. I've installed thermostats before but this time I had to call a HVAC professional because the normal install instructions resulted in heat when thermostat was on cool settings. App also leaves a lot to be desired - wish I bought a Nest or ECOBEE instead
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: David68
from Johnston,RI
Gender:Male
Verified Purchase:Yes
The thing didn’t do the job. Didn’t cool the upstairs any more than usual
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Elkins
from Kentucky
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Love my new thermostat. Easy to install and very user friendly.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Bill Cape Coral FL
from Cape Coral FL
Gender:Male
Verified Purchase:Yes
Easy, breezy installation! Easy to program, remote functions allow away from home control.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Brianb0327
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat. Tried Ecobee but temperatures not accurate and geofencing cannot use with more than one user. T9 is simple to use and accurate. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: A/C Jim
from Greenville, SC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 is great but the installation instructions are poor. I have been a home builder and commercial airline pilot for 30 years. I am very familiar with technology. I followed the instructions carefully. When I first installed the thermostat on my heat pump it was blowing hot air when I selected A/C.
The problem turned out to be the configuration of the thermostat which was not mentioned in the instructions. Once installed you have to go into the settings and tell the thermostat that you have a heat pump. I finally figured this out on my own after watching a YouTube video for another thermostat.
That turned the installation time into 1.5 hours instead of the 30 minutes it should have been.
That said I love the T9. With the remote sensor I can now control the temperature in the room that I need it not in the hall where the thermostat is.
The problem turned out to be the configuration of the thermostat which was not mentioned in the instructions. Once installed you have to go into the settings and tell the thermostat that you have a heat pump. I finally figured this out on my own after watching a YouTube video for another thermostat.
That turned the installation time into 1.5 hours instead of the 30 minutes it should have been.
That said I love the T9. With the remote sensor I can now control the temperature in the room that I need it not in the hall where the thermostat is.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent product. Easy to install. Is helping my home stay cool.
Written by a customer while visiting resideo.com
Posted by: NoBot TW
from High Desert New Mexico
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great and the app gives me remote adjustments to save energy while no one is there.
I would recommend this to a friend!
Written by a customer while visiting resideo.com