Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
Verified Purchase:Yes
Love the system. Easy set up and plugged right into my old Honeywell mount.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Hilton Head, South Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It is extremely easy to use with the IOS phone and iPad app. Gives you the outside temperature and the humidity! I rarely walk to the hallway to adjust the temperature. The display is constantly lit and very easy to read. If you are replacing a non-smart Honeywell thermostat with this model, the mounting holes may line up perfectly and the wire connections may be identical.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Can't get the app to communicate with the thermost
on September 29, 2020
Posted by: Anonymous
from Sacramento, CA
Gender:Male
Verified Purchase:Yes
App doesn't work or the thermostat is not connecting to the Honeywell server. I'm not sure which
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Tulsa, OK
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This has made a huge difference for us in being able to manage our electricity and remotely set it up. Some very cool features come with this thing like geo-fencing. All in all, my only real complaint is that the additional room sensors add up quick. I would expect them to be about half the price they are.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Sweet Spot between Control and Ease-of-Use
on September 30, 2020
Posted by: Anonymous
from Hamilton, Ontario
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very easy to install, with very good instructions including hooking up a Common wire.
I really like the simple and unobtrusive design, with settings to automatically dim the display when you want. While it takes a bit of practice to get used to the menu system, it's also easy enough. Having a remote sensor is great in an old house with poor HVAC design.
Bottom Line: A high quality product that I'd really recommend over the pricier and more complex competition.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
I upgraded from a T-5 to a T-9. There were good and bad points to the installation.
The mounting bracket for the T-5 was behind the wiring harness, and unlike the wiring harness, the mounting is not interchangeable With the T-9. So it all had to come out. However, since the wiring harness was the same for the T-5 & T-9, I didn’t have to figure it out again, I simply took a picture of the original wiring and copied it over.
The T-9 works as promised, allowing me to give priority to my upstairs master BR when my wife and I are alone, but can switch to the hallway between all upstairs bedrooms when we have guests. It should be sold with 2 remote sensors since that’s its number one selling point.
The T-9 also works seamlessly on the Honeywell Home app alongside my remaining downstairs T-5. I wish that these thermostats would “talk” to each other and share vacation modes when desired. But overall, I’m pretty happy with my upgrade.
The T-9 works as promised, allowing me to give priority to my upstairs master BR when my wife and I are alone, but can switch to the hallway between all upstairs bedrooms when we have guests. It should be sold with 2 remote sensors since that’s its number one selling point.
The T-9 also works seamlessly on the Honeywell Home app alongside my remaining downstairs T-5. I wish that these thermostats would “talk” to each other and share vacation modes when desired. But overall, I’m pretty happy with my upgrade.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Menu is not intuitive.
No Windows version of app
If you have used TCC before the switch over to this app is confusing
Why are Home and TCC incompatible with each other?
No Windows version of app
If you have used TCC before the switch over to this app is confusing
Why are Home and TCC incompatible with each other?
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Cottage Grove, MN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is a great upgrade to a standard smart or standard thermostat. The room sensor allows us to have an average temp on our upper and lower levels. We also have the ability to specify an active room and of course control everything remotely using the app.
Installation was a bit long, but that was because we had to rewire some of the default wires on our furnace. Overall, not too difficult for a DIY'er.
Installation was a bit long, but that was because we had to rewire some of the default wires on our furnace. Overall, not too difficult for a DIY'er.
I would recommend this to a friend!
Written by a customer while visiting resideo.com