Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Marjie
Verified Purchase:Yes
Nowhere in the instructions did it say that the Honeywell Home appis noe Resideo... once I figured that out, installation was simple.
.. Watch the setup video!
.. Watch the setup video!
Written by a customer while visiting resideo.com
Posted by: David Plantation
from Plantation, Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great Thermostat with Wi-Fi Access to control from away from home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Temperature swings wildly
on September 17, 2023
Posted by: JayZee
from Denver
Frequency of use:Daily
Gender:Male
I have had this for a few years and have had no problems except recently the temperature reading fluctuates by 8 degrees. It causes the house to get super cold or warm. I have bought a few digital thermometers to check the T9 and it is way off and changes in minutes. Please help!
No, I would not recommend this to a friend.
Response from resideo.comBy -Joey, Customer care, September 18, 2023
Hi Jayzee, We're sorry to hear you're having trouble with your unit. Please feel free to get in touch with us to troubleshoot this, you can find all the ways to get in touch with us at the top of this page.
Written by a customer while visiting resideo.com
Posted by: TacoJoe
from Va
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great product. The room sensors allow me to adjust temperature at night based on bedrooms upstairs. In past it would get hot in rooms but a/c would not run due to lower temp downstairs.
The app could be better. You cant see the room sensors temperature unless to go to priority settings or app settings. Would be nice if they were displayed on main page.
The app could be better. You cant see the room sensors temperature unless to go to priority settings or app settings. Would be nice if they were displayed on main page.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Antoine
from South Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy functioning ease of mobile application for the entire family.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: JimFL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Good a standalone; app is not intuitive and clunky. Alexa integration terrible; connection between Resideo Alexa skill and Alexa fails and has to be reset every 10 minutes - DO NOT PURCHASE IF ALEXA INTEGRATION IS IMPORTANT TO YOU.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 20, 2023
Hi JimFL, thank you for your review of the T9 thermostat. We are sorry to hear about this. Please verify that the T9 is online, registered and can be controlled directly from the Resideo app only. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: Marís
Verified Purchase:Yes
The app doesn’t have the weekly schedule set up. I did the weekly/daily schedule on the device itself..
Response from resideo.comBy Maria, Support, September 20, 2023
Hi Marís, thank you for your review of the T9 thermostat. You will be able to create/edit the schedule directly on the thermostat screen or from the Resideo app. Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: AZ Home Owner.
from AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I purchased the T9 thermostat Honeywell. It has already paid for itself. During peak hours SRP will control the temp up by 3 degrees, which will save you money. You are able to control Temp through your phone from anywhere. Very easy to install.
I would recommend this to a friend!
Written by a customer while visiting resideo.com