Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,739 Reviews)
Rating breakdown 2,739 reviews
5 Stars
1,594
4 Stars
538
3 Stars
244
2 Stars
135
1 Star
228
81%of customers recommend this product.
(
1,713 out of
2,104)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: TimeNuff
from Moreno Valley CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Like the fact that I don't have to get out of bed to turn out of and on and I can turn it on when I'm 30 minutes from home to make sure the house is nice and cool when I get home or the ability to turn it off while I'm on the road of I forgot to do that before leaving the house that way the A/C's not running all day when no one's at home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Operates well, software could have more features
on August 30, 2021
Posted by: buckwheat
Verified Purchase:Yes
Pros: works as advertised, drives to remote sensor temp as intended during set time, geo fence (off when away) useful. Touch screen response good. Adjust temp from app good.
Cons: a) can’t display time instead of temp on main screen when idle, b) app can’t show temp and heat/cool activity as graph like radio thermostat app does c) Cannot increase tolerance - the temperature “band” before heat/cool goes back on to maintain temp. At first was worried about more frequent cycling than old tstat, and that it would wear out old AC. Seems ok for now.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mariel R
from New Jersey
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Thermostat works great except for it’s wifi feature which is the main reason i bought this particular model. Initially on installation it connects to my network then it gets disconnected most of the time & finally not connecting at all. I rebooted the router, reset to factory setting, disable SON, disable dfs, disconnected other wifi devices but still cannot find my network. Useless wifi.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
I returned this device because the UI was poor
on September 1, 2021
Posted by: notsharingmyname
Verified Purchase:Yes
Two major issues. One, I am not going to enter a password every time i launch a thermostat app. This is not a financial app, it does not need to be that secure. Two, there is no way to view real-time usage. Tracking day to day usage on my previous thermostat allowed me to recognize issues with my AC before the unit failed. This was not an option with the honywell app or website.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4
READ THE DIRECTIONS for EASIER INSTALLATION
on September 5, 2021
Posted by: JoeCa
from Massachusetts
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 is almost simple to install, not sure how smart, still new I think I need a sensor to work better, I think!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Provided a solution to maintain stable home temp
on September 15, 2021
Posted by: Mik3
from Southern Georgia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I really like this product, I used the remote sensors to give my home a balanced temperature. The hallway that the thermostat is located in does not have stable temps so with this thermostat and wireless sensors I can ignore the hallway temp and select other sensors to control. I have five remote sensors and can select any combination of them for control
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: L.P.
Verified Purchase:Yes
No back-plate/wall-mounting-plate to cover a standard electrical box/hole.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Bedford VA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
There’s not a lot of information on the Internet about this thermostat working with Apple HomeKit but it does but it must have the correct firmware installed to work took several several calls to technical support to get the firmware push through but once it was updated HomeKit worked great
I would recommend this to a friend!
Written by a customer while visiting resideo.com