Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5
Got T9 for auto circulate, but love features
on December 4, 2023
Posted by: SMB1
from Arizona
Verified Purchase:Yes
I purchased the T9 because I installed an air purification system and needed a thermostat that has an auto circulate option. My system is not zoned and upon learning about the remote sensors and how they operate, I purchased 5 remote sensors and have the ability to better manage the whole house heating/cooling. I installed it myself as the instructions were fairly straight forward. However, I was confused by one of the connections, contacted them by phone and they were able to quickly answer my question. The mobile app (at least on Android) works well and is easy to navigate.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Pmen
from Florida
Verified Purchase:Yes
Nice thermostat. A bit misleading in that the remote sensor is a motion function. Was looking for temperature sensing and had to return. Easy installation and setup with the app. Went back to the T6
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DaveSe
from Colorado
Verified Purchase:Yes
Easy to install and the display is very easy toread
Written by a customer while visiting resideo.com
Posted by: BB GA
from GA
Verified Purchase:Yes
Easy to install, connects to WiFi just as quick. Easy to set up!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Gresham Oregon
Verified Purchase:Yes
Super easy to use and program. Installation was a
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Chewpaps
from Kelowna BC
Verified Purchase:Yes
This unit was just perfect for our holiday home. I can see through my app exactly what’s going on and adjust the temperatures accordingly, this has been a very useful tool. There is one minor item that I’m not too sure. I’m happy with in the history segment the data is delayed several days, so yesterday’s consumptions are not reflected for at least four days. Otherwise I’d recommend it for those people who need to keep an eye on their homes.
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, November 30, 2023
Hi, thank you for taking the time to rate the RCHT9510WFW2001, we appreciate the feedback and will utilize your comments as we update the app.
Written by a customer while visiting resideo.com
Customer Rating
4
Very pleased with purchase, but programming…
on November 29, 2023
Posted by: JSta
Verified Purchase:Yes
Very practical, automation excellent, but programming difficult at first for novice user…. Very pleased with purchase
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mikeie
from South east
Verified Purchase:Yes
Unreliable, numerous outages when remote operation doesn’t work. Thermostat indoor temps not accurate and change suddenly when switching modes even though actual temp didn’t change, inaccurate readings. Mobile app very difficult to read. Thermostats difficult to read.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, November 30, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com