Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Gilggy
from San Francisco
Verified Purchase:Yes
Constantly goes into registration mode. Disconnecting, and resetting to factory defaults doesn’t help. The iOS app can’t connect to the thermostat, and repeatedly displays registration error.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 22, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: tomfl
from Midatlantic
Verified Purchase:Yes
The thermostat works well. has a lot of features. Need to improved some of the popups.
Written by a customer while visiting resideo.com
Customer Rating
4
Great for monitoring g the temp in our home when a
on December 14, 2023
Posted by: Anonymous
Verified Purchase:Yes
I like being able to monitor the temp in our home when we’re away. I can turn the temp up or down just by opening the app and changing it. However there have been a few times when the thermostat loses contact with the WiFi and I have to wait for a awhile until it comes back online.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from West Texas
Verified Purchase:Yes
It is awesome!! It is easy to use and love the Wifi feature
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: temperate
Verified Purchase:Yes
steady temps, good internet access, easy to adjust temps, compact
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Bryan C
from Washington, DC
Verified Purchase:Yes
This thermostat was a big upgrade from our old Honeywell programmables that were essentially timers. I’ve had it disconnect from the internet a few times, but it self corrected after a few hours. I wish it showed relative humidity on the standby screen. I also wish that it would recognize a second unit on a second system in the house so I could operate both as a unified system.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Larry in Houston
from The Woodlands, TX
Verified Purchase:Yes
Glad I replaced my Nest thermostats with the T9 Smart Thermostats. It seemed I was always fighting the Nest since it wants to manage you - enjoy the T9 achieving and keeping the desired temperature, ability to program my preferences, and easy use of the Resideo app. It looks nice on the wall as well. Replace of the Nest with the T9 was easy. No more being managed by Nest.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Keith Augusta
from Augusta GA
Verified Purchase:Yes
Product was easy to install, with helpful directions. Screen looks good and can be controlled with app on your phone or directly on the thermostat. Also remote thermostat/ sensor work great and easy to add to the main thermostat
I would recommend this to a friend!
Written by a customer while visiting resideo.com