Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Mark O
from Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and use. Directions are simple and wiring is easy, we had a C wire already. Programming and sensor setup is also quick and easy. So far everything is working well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: KHale
from Park Falls WI
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We've had this for a couple months now and so far, so good! It's easy to set up/use, holds temperature better than our previous thermostat, and has a simple app. I love the way it looks too.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Gina Parmesan
from Utah
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Pretty easy to install, even with the C-wire adapter. The fuse on my HVAC popped during the install and that was a bit confusing, but a quick trip to autozone and I was in business. The app is easy to use and program. Overall I’m a happy customer with this thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: bsun
from Florida
Gender:Female
Verified Purchase:Yes
Bought this model to replace older honeywell model. Instructions were easy to use and it came with everything for install. I bought the the wall cover plate as well. It allowed me to use the original holes from the old unit so that I didn't have to make additional holes in my wall. Overall it took 30 minutes to swap out old with new. Set up to WiFi was seamless and I can monitor and adjust the temperature from anywhere.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: JoeBert
from Twin Cities
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat is seen and not heard! It was easy to set up and now it does its job with no further input needed.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Not sure if an uncrappy thermostat that is smart e
on January 12, 2024
Posted by: Nope don't use my name
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
App / integration ecosystem is really crappy. I thought I was buying a Honeywell product but apparently it's actually residio and residio doesn't actually really integrate well with anything... I wish this was more clear in my research before I bought this.
It seems to be entirely incapable of actually recording when the thermostat is on. It seems like they built this thing without any sort of internal battery and it just doesn't even stay on long enough to record any settings? I don't know. It doesn't make very clear what's going on or anything and... I'm actually planning to put the older thermostat back in soon just because it's more predictable.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Old Ham
from Knoxville
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Finally, after 25 years of too hot or cold, the remote sensor keeps the temp steady without hot spots or cold spots. Great solution if your thermostat is far away or too close to a register. Sleeping better. Only issue is if you have 5 wire system be sure to order the adaptor and go to it’s instructions FIRST. Main manual has you label wires and then later re-label wires but not telling you to re connect at the new label’s connection site. Hate do overs. People write installation manuals but haven’t done it. Skill should be comfortable with getting on knees, dealing with small wires and good vision for small print.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Charlotte nc
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I work in HVAC and love Honeywell products!! Most reliable brand out there by far. The advancement of Honeywell products has been a huge part of my industry
I would recommend this to a friend!
Written by a customer while visiting resideo.com