Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Jim D T
from Oklahoma
Verified Purchase:Yes
They replaced older Honeywell smart thermostats. These are much easier to use and set up. We've been using them for a couple of months now and have no complaints.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mairead41
from Michigan
Verified Purchase:Yes
The only draw back is the print is too small for a senior who has eyesight problems. My last Honeywell color changing thermostat was easier to manage!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: CT24
Verified Purchase:Yes
Easy to use interface but fewer features than the Emerson thermostats
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Lane2345
from Utah County, Utah
Verified Purchase:Yes
Installation was simple, and the app and interface are clean and easy to use. Setting a schedule with different priority rooms at different times and the fan recirculate setting were the two things I was most interested in (I have 8 sensors across 2 T9s) and I’ve been able to keep the house much more comfortable with a lower cost.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Not for places that experience temperatures <40
on February 23, 2024
Posted by: VaPerson
from Virginia
I was really excited about installing two of these thermostats with the extra room sensors for each level of my house. However, within two weeks of installing, we realized it was triggering our aux heat constantly. It would only be 40 degrees out and we would adjust the temperature by 1 degree and the aux heat would come on. I contacted support and they advised I adjust some settings which I did but it didn't fix the problem. I threw out the boxes since I was initially happy with them before realizing they were regularly triggering our aux heat and raising our electricity bill instead of lowering it like smart thermostats are advertised to do. I removed them and reinstalled our old "dumb" thermostats to avoid our aux heat coming on all the time and now I am stuck with two T9s that were a waste of money. Don't buy if you live anywhere where it gets to 40 degrees or lower on a regular basis in the winter...I live in Virginia so its not like I live in a very cold place.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 26, 2024
Hi, thank you for taking the time to rate the T9 Smart thermostat, we appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Posted by: another
Verified Purchase:Yes
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No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Ryan F
from Naperville IL
Verified Purchase:Yes
Great Product and very easy to install DIY and it is very user friendly
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Roger in NY
from Queens,NY
Verified Purchase:Yes
The system works as it suppose to give you two zones for temperature control. Works great! Schedule is easy to set. The only thing is history is delay for two days to be posted..
I would recommend this to a friend!
Written by a customer while visiting resideo.com