Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,831 Reviews)
Open Ratings Snapshot
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product. 
(
1,773 out of 2,182
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Honeywell T9 with 3 remotes so far.
on August 1, 2020
Posted by: Anonymous
from Michigan
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Seems to work well...easy install...just used ground for c wire. Unfortunately no option to adjust deadband.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Works as advertised.
on August 1, 2020
Posted by: Anonymous
from Philadelphia PA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works as described. Accurately controls house AC system to user setpoints. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Awesome tstat
on August 2, 2020
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great product. Maintains temp very precisely and the MultiRoom sensors gives you unique management capabilities.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Problem solver.
on August 2, 2020
Posted by: Anonymous
Verified Purchase:Yes
Works perfect. A great solution to a thermostat installed in a poor location.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
A Great little Thermostat
on August 2, 2020
Posted by: Anonymous
from Mesa, AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I have 2 Heat Pumps, and live in the very hot summer climate of Phoenix, AZ. So I purchased 2 T9 thermostats to update the systems to WiFi. Installation for the first one was pretty easy and I only needed some help with a couple of things from "Support". When I attempted to install the 2nd thermostat, I didn't recognize the wiring that appeared behind the cover of the existing thermostat. I happened to have had a maintenance appointment around that time and the serviceman told me that that was a "Communicating" thermostat and if I wanted to replace it with a WiFi enabled one, it too would have to be communicating. The only one, he said, that would accommodate my system is made by "Trane", the same as my heat pumps. So, grudgingly, I had to return my 2nd T9 thermostat. The one I did install is working perfectly, does what I want it to do and looks great on the wall. I also installed a sensor that came with the thermostat. Also, an easy installation and it too works as it should.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Best Ever Install and Setup
on August 2, 2020
Posted by: Anonymous
Verified Purchase:Yes
This was the easiest thermostat I’ve ever installed. The setup was very intuitive and programming can easily be changed with the phone app.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
No Support for Multi-Stage Furnaces
on August 2, 2020
Posted by: Anonymous
from Portland, OR
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Check your system to see if it can use all of its features before you buy this product. It does not control multi-stage equipment. Also, the command strips on the back of the remotes aren't very strong, so your sensors may fall off the wall.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy install; works great
on August 3, 2020
Posted by: Anonymous
Verified Purchase:Yes
Easy to install; wish it was a little larger to fit over more standard old mounting holes.
Written by a customer while visiting resideo.com
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