Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Cold Room
on March 9, 2024
Posted by: WPB3220
from Anchorage AK
Verified Purchase:Yes
Has substantially helped in eliminating cold rooms.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T-9 with wireless sensors was easy to install
on March 8, 2024
Posted by: SufferingCubFan
from Dallas, Texas
Verified Purchase:Yes
The T-9 has the ability to connect to a wireless sensor. This allowed us to monitor a few rooms in the space and keep the temperature at a more comfortable level. The thermostat and sensors were easy to install. The Resideo APP works perfectly and makes the whole temperature management process very easy.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Resolved an improperly placed thermostat
on March 8, 2024
Posted by: Dummer
from Marquette, Michigan
Verified Purchase:Yes
We have radiant floor heat with 5 zones. One thermostat was installed in an area mostly covered by a different zone. We replaced that thermostat with the T9 and placed the remote sensor in the proper location and everything is great!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Great thought, poor design.
on March 8, 2024
Posted by: Ryan P M
from Borger, TX
Verified Purchase:Yes
The programming and scheduling is a plus and works well. One of the main reasons I purchased was to control temperature in my sons room as opposed to the hall way - this feature works okay but sometimes loses connection to the remote sensor even though it is 10ft away. Additionally, the run time data has not uploaded to the app since the day I installed it which was a disappointment. Looking online about this issue, several people have complained about this and Honeywell has not done anything to resolve it.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, March 15, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Good product
on March 8, 2024
Posted by: JaWh
from PA
Verified Purchase:Yes
Easy to install and configure. Statistics are a week behind.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy, flexible and user friendly
on March 8, 2024
Posted by: Everready
Verified Purchase:Yes
Easy, flexible and user friendly. I just had to plug and use with my existing thermostat mounting. The device gives me all the options I need. I really like the ability to control my thermostat from afar through wifi. I just wish my othe system could take a wifi connection, but I will have to wait until I upgrade my heat pump. I will buy this device again when the time comes.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Convivial et look agréable et facile à connecter
on March 7, 2024
Posted by: Sylvain L.
from Montréal, Québec, Canada
Verified Purchase:Yes
Compatible avec HILO, un programme d'Hydro-Québec.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
I love my T9 Thermostats
on March 7, 2024
Posted by: Pazi
from Los Angeles
Verified Purchase:Yes
I bought this T9 thermostat with a remote sensor so i can control my kitcen temperature but have the thermostat installed by the heater. It was easy to install, looks great, and very user friendly.
I liked it so much that i bought a second T9 to replace a Honeywell RTH8580WF in the hallway by my bedroom. The new T9 remote sensor is in my bedroom, where I need the temperature to be controlled, especially at night.
I lalso love the ability to contril both thermostats from my Residio phone app.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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