Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: 1adam12
from Cary, NC
Verified Purchase:Yes
We replaced a Lyric, which is probably the worst WiFi/app-enabled thermostat one can buy, with this. The sensor to put in another room is a game changer. Honeywell should not sell the Lyric product… they’re lucky I didn’t go with a different brand. The T9 should be everywhere.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Frozen Chozen
from alaska
Verified Purchase:Yes
these are excellent. easy to install and with the app they are very easy to monitor which was what I needed for a home I am away from. would not hesitate to buy again. I have 12 installed in my house.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DYDY
from Toronto, Canada
Verified Purchase:Yes
With sensors in each room, get idea of temperature and preference of setting
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Beverly Bradberry
from Aiken SC
Verified Purchase:Yes
Love this thermostat. So much better than the nest!!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: West Coast Les
from Monterey Bay Area, California
Verified Purchase:Yes
The first thing I noticed about the T9 is the simplicity of the screen. You can read the temperature from across the room. I also like the display of the outdoor temperature. Just a tap on the screen displays an up and down arrow to adjust the temperature or set a hold time if you need to override the schedule. The display is bright but you can adjust the brightness during the scheduled “sleep” time. I have a hydronic heating system and each room is controlled by its own thermostat which was hard to manage. Now the app enables me to see each room and adjust as required. My old thermostats were battery powered and required new batteries every year and the seasonal time changes had to be set in seven zones manually. I was able to utilize a spare wire in the bundle run to each thermostat for the C wire to power all of the T9s. No more batteries!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Didn’t last very long before it stopped working.
on April 3, 2024
Posted by: Manny_bc
Verified Purchase:Yes
Stopped working on day 3. Had to return it and get a refund.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, April 12, 2024
Hi Manny, we're sorry to hear the unit didn't work for you, we appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Posted by: DJ. !
from New York (get me outta here!)
Verified Purchase:Yes
Definite upgrade from the T5. More options and room thermostats are very handy.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Bob not the Builder
Verified Purchase:Yes
Set up required an HVAC technician because of the C wire requirements. Modifications needed to be made to the circuit board of my HVAC system. The thermostat works well once installed and set up. It does not seem to allow two phones to control the system, so I must rely on my wife to program the days and so forth. The thermostat does save us on our electric bill through a program with our provider.
I would recommend this to a friend!
Written by a customer while visiting resideo.com