Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Omaira
from Land O Lakes, Fl
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Easy to install and to setup. I love to be able to control from my phone from anywhere I’m at. The sensor is great as well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: CEBEndicott
from Endicott, NY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
3 Issues prevent this from being rated higher. First, while most other thermostats that most people had originally are wider than high, this is higher than wide, so you'll probably have some wall touchup to do. Second, you'll be paying for a "C" wire adapter whether you need one or not. The C wire adapter should be an option to buy as well as a wall plate adapter to avoid wall repair. Third, the menu on the unit itself is confusing, I had trouble figuring out how to adjust the daily schedule items. I had to use the cell phone app to do what I wanted.
Further, before buying, I had trouble finding out if this thermostat can control my new 2 stage furnace. It's not in the information anywhere and you have to assume it will only because it has a "W2" terminal. Also, if you want additional remote sensors, they seem expensive relative to what you pay for the unit itself and the sensor that is included.
Further, before buying, I had trouble finding out if this thermostat can control my new 2 stage furnace. It's not in the information anywhere and you have to assume it will only because it has a "W2" terminal. Also, if you want additional remote sensors, they seem expensive relative to what you pay for the unit itself and the sensor that is included.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mr B
from Eastern NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very pleased with the thermostat. Install was not bad at about 2 hours, but I had to install the C wire power supply. Setup went smoothly but I chose the wrong setting and didn’t have AC. Very easy to go back in and change. I love the room sensor. It’s really helped balance the house temps and show me the temp differences. I was skeptical it would even help. The app is also simple and easy to use. I showed my daughter and she ordered the same package.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Guillermo
from Dallas, Tx
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Better than the nest!! Was skeptical at first but its better than expected!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Fergessen
from Burlington vt
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install. Plenty programmable.
But...
Where is the Apple HomeKit support?!
Written by a customer while visiting resideo.com
Posted by: KeithM
from Chicago
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat does everything we want it to and is very user friendly, I had my 11 year old program it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mr Tsaprailis
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great unit and I especially am pleased with the smart sensor. It’s great to know the temperature on each floor of the house and be able to set the temperature accordingly.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Cant set time, cant get help
on July 23, 2020
Posted by: nine iron
from Graham, NC
Frequency of use:Daily
Gender:Male
My T9 shows the wrong time and when I try to change it says it is set by the internet. It will not let me change it.
The app on the phone will not connect.
The app on the phone will not connect.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com