Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,739 Reviews)
Rating breakdown 2,739 reviews
5 Stars
1,594
4 Stars
538
3 Stars
244
2 Stars
135
1 Star
228
81%of customers recommend this product.
(
1,713 out of
2,104)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
from Arlington, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So far the only complain that I have is the loss connection of the Thermostat with the house Wifi, this is not constant but it will happen. Still, I have to figure out how I'm going to deal with the Geo-fence feature because I leave the house and my wife complains that the Thermostat goes to Away feature and she is still in it. The interface is easy to used, the app is really good. Overall I like it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Great thermostat but short of being fantastic
on September 15, 2020
Posted by: Anonymous
from South Florida
Frequency of use:Daily
Verified Purchase:Yes
T9 is a great thermostat due to the aditional room sensor and ability to control it from the App. So, no more getting up from anywhere in the house to control the temperature. Easy to program once you learn to navigate. Large display which can be seen across the room.
Short of fantastic because:
- wifi programing can't handle above 2.5G and this is not evident in the programing instructions.
- T9 reports both: temperature and humidity, but is falls short of the options to use it as a humidistat or to at least provide an alert in case humidity rises above a level.
- T9 display is large and bright at night, it should have the option of backlight display off at night.
- T9 interfaces has a nice feature that reports outdoor weather in the area, but the app falls short of reporting Energy usage history.
Short of fantastic because:
- wifi programing can't handle above 2.5G and this is not evident in the programing instructions.
- T9 reports both: temperature and humidity, but is falls short of the options to use it as a humidistat or to at least provide an alert in case humidity rises above a level.
- T9 display is large and bright at night, it should have the option of backlight display off at night.
- T9 interfaces has a nice feature that reports outdoor weather in the area, but the app falls short of reporting Energy usage history.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from South Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent thermostat. Wiring is a little tricky if you need to add the C-Wire Adapter. If the thermostat wires don't go directly to the control board at the unit but instead are wire nutted first, then a little extra thought is needed, but it's fairly easy. At one point, I had a question to make sure I was on the right tract and the support people were quick to respond and knowledgeable. The interface at the thermostat to set it up is very easy to use. I like the way the additional room sensor is used to balance out the overall temperature of the house. This is especially helpful if your thermostat is located in a hallway or area where you don't spend most of your time. If you want to upgrade you current thermostat to a smart thermostat, you can't go wrong with this choice.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Device loses internet connection too often. All other WiFi enabled devices in the home remain connected without issue.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Bloomingdale, GA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We love that we have to ability to control the temperature in the part of the house that we are in. Our thermostat is in the hallway near the front of the house where it gets most of the heat during the day. We can tell a difference with the T9 only turning the AC on when it gets too warm in the living room, since that’s where we have the active sense set. It will hopefully save money on our electric bill!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Toronto, Canada
Gender:Male
Verified Purchase:Yes
I love not thinking about my thermostat as it seems to have a mind of its own,
Written by a customer while visiting resideo.com
Posted by: Marcus O.
from Arkansas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great and if no one is home you can turn it off so easily. Way more info and setting than a normal thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: VacationRentalOwner
from Florida
Verified Purchase:Yes
Found out after purchase that this can not connect to my wifi. My wifi is a mesh network which wont let me separate 2.4ghz from 5ghz(you may need to know how to do this if you want this thermostat to connect to your wifi). So dead in the water.
Later found out that the remote sensors do not switch tempature to away when no one is home...or so I understand. So that is kind of pointless for saving money.... however check manual as i did not personally experience, just read about when i was searching for solution to connect device to wifi
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com