Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Excellent
on June 30, 2024
Posted by: Billy123
from Illinois
Verified Purchase:Yes
Excellent super easy-to-use and simple setup, thanks
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Awful product and awful app!
on June 27, 2024
Posted by: KatieT123
Verified Purchase:Yes
The thermostat does not connect well with the app and rarely connects and does not turn off when it hits the temperature. Instead it continues to run and run which is awful for our electric bill and ecosystem.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Very smart
on June 26, 2024
Posted by: Professor Andrei
from NJ
Verified Purchase:Yes
Well, it takes a lot of time to make friendship between you and your new thermostat... It is like a marriage - step by step you discover something good or bad in your partner. But as long as I use it - I like it.
Main options -
I can control situation remotely - do not pay a lot.
It is really smart in connection - it tells you what is wrong about wires
I got a rebate - 100$ from energy company!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Temporary Temperature Shift
on June 24, 2024
Posted by: R Neary
from Central Valley, California
Verified Purchase:Yes
Thermostat works great, easy to install. The only issue I have and I can’t figure out why when I do a temporary change to the temperature it doesn’t reset to follow the schedule at the next schedule time. For instance, if I turn the AC down 2° at 7 PM, it will come back and say hold until 4 PM, and not 10 PM, which is the start of the next scheduled period.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Loses clock settings
on June 21, 2024
Posted by: Ninja279
from SW Florida
Verified Purchase:Yes
Any engineer that thinks a control unit that loses its settings with a power outage should not be an engineer. How can you not fit a button backup battery into this?
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Wall plate
on June 20, 2024
Posted by: Frank.
from Sarasota, FL
Verified Purchase:Yes
I like the thermostat, especially with the sensors. i did find the included wall plate unfriendly. It's too small to cover the existing hole from my previous honeywell wall plate thus requiring another hole in the wall and wall repair.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
easy to use with lots of options
on June 18, 2024
Posted by: rgwaz
Verified Purchase:Yes
The thermostats is easy to use and I like the fact that you can program individual days as well as setting the fan to circulate in the evening instead of just the auto mode. The remote thermostat is also a great tool as it all allows you to be comfortable in the room you want during the day and time that you set.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
I called a Heat & Air tech to install.
on June 18, 2024
Posted by: 1vwdealer
from Ontario, Canada
Verified Purchase:Yes
Great idea but I couldn’t install it. We are away from this residence for months and wanted to control the temperature remotely.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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