Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,739 Reviews)
Rating breakdown 2,739 reviews
5 Stars
1,594
4 Stars
538
3 Stars
244
2 Stars
135
1 Star
228
81%of customers recommend this product.
(
1,713 out of
2,104)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5
on October 24, 2019
Posted by: Anonymous
Easy to install. Took less than 30 mins to install the thermostat and 2 sensors. Keeps the rooms that have the sensors within 2 degrees of each other. Before the upstairs would be 8 degrees warmer. Range of sensors it great 2800sqft house.
Written by a customer while visiting resideo.com
Posted by: Stuart M
from Lyles, Tn
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I love that I just set the temp and it stays within 1 degree of set temp. No matter weather I need heat or air it does everything automatically.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Grandy 911
from Hoover, AL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Installation Complete. Both T9s perform very well. Installation took an hour longer than expected due to necessary wall repairs. Purchased the larger wall plate as specified in the installation manual. But it did not work with the T9. So wall repair was the only option.
Also...
Bother T9s came with great installation manuals, but no user manuals. Never was able to find any reference or description of the “Preferences” or “Settings”. Manages to work my way through those items using the “Trial & Error” method.
Other than the items mentioned, both T9s are performing very well.
Also...
Bother T9s came with great installation manuals, but no user manuals. Never was able to find any reference or description of the “Preferences” or “Settings”. Manages to work my way through those items using the “Trial & Error” method.
Other than the items mentioned, both T9s are performing very well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Rob B.
from Atlanta, GA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We wanted smarter, but not the smartest. At the price point, it was a nice upgrade from 1997 with an excellent execution. Docking one point as one unit was obviously an open box (c-wire adapter was missing its mount and signs of install; sensor was also missing its mount and batteries). The app makes adjustment seamless and convenient to not have to run around to multiple units. Weather function was a nice include, and the kids have already discovered that feature set.
The use of the sensors to regulate/balance priority is absolutely brilliant, as our tstat is located in a dead hallway. Paired with a brand new AC system, we are finally able to reach comfort on that level without the unit running full on, or cutting off prematurely. No more hot spots!
The use of the sensors to regulate/balance priority is absolutely brilliant, as our tstat is located in a dead hallway. Paired with a brand new AC system, we are finally able to reach comfort on that level without the unit running full on, or cutting off prematurely. No more hot spots!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Arizona
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use, but what I really hate about it and wish I never got it, is that its a fricken NIGHT LIGHT. It shines bright towards my bedroom and there is no adjustment or any way to turn that darn back light off. If your thermostat is installed in a room that needs a BRIGHT NIGHT LIGHT, then perfect. But if your thermost faces rooms that you sleep in, the I suggest a NEST THERMOSTAT.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4
Waiting for years for a Wi-Fi Honeywell that works
on August 2, 2020
Posted by: Anonymous
from Portland, Oregon
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Have a Honeywell envirozone system and been told you can’t install a NEST because there isn’t a C wire and instead have a 3 wire mystery system? In several complicated and non congruent steps..you can rip out that old system (except those mystery damper wires??) and install this ugly thermostat over it and then attempt to place ugly sensors in your rooms so that it will give you multiple rooms temps. All in, it is nice to control via Wi-Fi and Alexa on my 20 year old system but in a dual zone system, it nominally works. Only 4 stars because the pir sensors are mis shaped, hideous and won’t stick to the wall. Additionally, the wiring on a semi complex system meant I just scraped the envirazone alltogether and now have 1 zone for three floors. Not ideal but my only alternative. The selling point is the c wire box.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Atlanta, GA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This has been a terrific upgrade from our non-programmable thermostats (we have two of these and one remote sensor for separate upstairs/downstairs heat pump systems). There are three of us in the house so once everyone’s phone was added as users, the geofencing function has worked wonderfully. Unfortunately with the COVID situation affecting all three of our jobs, at least one of tends to be working from home each day so I doubt we’ve seen much savings on our power bill so far.
I would give 5 stars if geofencing could be combined with a time-based schedule. With the T9 it’s one or the other.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from QUEEN CREEK, AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great user interface; the ONLY drawback is to allow all 3 to be controlled from same screen rather than EACH thermostat. Otherwise, its easy peasy lemon squeezy
I would recommend this to a friend!
Written by a customer while visiting resideo.com