Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
from Kelowna BC
Verified Purchase:Yes
Not as intuitive and user-friendly as other platforms. Some actions require scrolling through the menu to find them. Does not connect to Google Assistant. Screen doesn’t auto dim at night and lights the hallway. Will probably be switching back to Ecobee or Nest.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Sad Engineer
from Massachusetts
Verified Purchase:Yes
I have to rest the remote sensor everyday, the remote is in a cold area and have to monitor it all the time.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Energy Star fan
from MA
Verified Purchase:Yes
There was writing on the installation manual that made my electrician suspect that this was a used item. I bought this over a year ago, so I could not return it. I hope it works
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: AMJ 105
from LB, NY.
Verified Purchase:Yes
Hydronic boiler setting! n&d from last thermostat!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Stanlie bethea
from Greensboro nc
Verified Purchase:Yes
I don't know if this drivingg my light bill up high because it changes to white to orange sometimes I don't know what going with I need someone to explain it too me
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Joe!
from Toronto
Verified Purchase:Yes
So far we love it. It is easy to use, pretty self-explanatory to install and it’s just amazing to have the app on my phone so I could turn the heat on before I got home from vacation or if you forget to turn it down and you’re already in bed such a good thing to have
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Montana P.
from Anchorage, AK
Verified Purchase:Yes
I live in Anchorage, AK and my house is forced air. I installed the T9 with remote sensor Jan 2025. It is currently the end of Feb 2025 and it's been working reliably every day. Reason for 3 stars is due to the programming options. Setup through the app was very easy.
My issue is you have to choose to run it on a time schedule or run it in geofence mode. You cannot run both at same time. Which is very inconvenient as I work a remote location job that I'm at for 2 weeks every 2 weeks. So when I'm home for those 2 weeks it's very frustrating to have to setup a time schedule to keep the house warm when I only leave for 1-4hrs at a time and then go back to geofence when I leave for my 2 weeks at work. No clue why you can't have time schedule and geofence on at same time like other "smart" thermostats.
Remote sensor is nice but again, a pain to have to go through 2-3 menus just to tell the thermostat which sensor to control off of depending on whether I'm home or not.
3 stars as it works but the functionality of the programming and app navigation is lacking.
My issue is you have to choose to run it on a time schedule or run it in geofence mode. You cannot run both at same time. Which is very inconvenient as I work a remote location job that I'm at for 2 weeks every 2 weeks. So when I'm home for those 2 weeks it's very frustrating to have to setup a time schedule to keep the house warm when I only leave for 1-4hrs at a time and then go back to geofence when I leave for my 2 weeks at work. No clue why you can't have time schedule and geofence on at same time like other "smart" thermostats.
Remote sensor is nice but again, a pain to have to go through 2-3 menus just to tell the thermostat which sensor to control off of depending on whether I'm home or not.
3 stars as it works but the functionality of the programming and app navigation is lacking.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Kellie S
from Spokane, WA
Verified Purchase:Yes
Works great for my Airbnb. I made the changeover and was easy to install and program
I would recommend this to a friend!
Written by a customer while visiting resideo.com