Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Michael13
from Ponchatoula, LA
Verified Purchase:Yes
The thermostat that came with my house was installed in the master bedroom, down a hall and around the corner from the main room (kitchen/living room). Consequently, the temperature in the rest of the house was never what I set. This thermostat witht the sensor placed in the main room has fixed all that! Now, I can set the sensor as priority and have my house at the right temp. I love the fact that I can set up the schedule, check the temp, set priority of rooms, and adjust the settings all from my phone no matter where I am! Definitely would recommend!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: LLB!
from Iowa
Verified Purchase:Yes
I really appreciate the read out on this thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dolp
Verified Purchase:Yes
Love the convenience of control from anywhere using the app.
Written by a customer while visiting resideo.com
Posted by: DCSLIM
from MD
Verified Purchase:Yes
Don't like it. Compared to the previous thermostat I had the one makes you do more to view it features and to make any changes and the app is even worse. I can't view the status of the equipment. The previous thermostat I had would let me know if the system was running or not. This one does not. The previous one would allow me to make changes from the main screen. This one makes you dig into the menu to make any changes, The previous one would allow me to see the filter status again this one makes you dig into the menu to find anything. The only good thing about this thermostat is if you are using the room monitors you can view the temperatures in those rooms. Bottom line is I hate it.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 3, 2025
Hi, we're sorry to hear you experienced this with your unit. We appreciate the feedback and will utilize your comments as we update our products.
Written by a customer while visiting resideo.com
Posted by: Jcurt
from Colorado
Verified Purchase:Yes
Simple and easy to use, very convenient. Easy set up and user friendly.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jasubar
from Florida
Verified Purchase:Yes
As a snowbird, I LOVE how this thermostat helps us in our Florida home. We can monitor the temp and humidity at any time as needed. Takes away a lot of worrying!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: John A99
from Dallas, TX
Verified Purchase:Yes
Just remodeled my existing house and upgraded all three of my thermostats to the T9 Smart Thermostats. Couldn’t be happier with these thermostats - easy to use, look great on the wall and very professional.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: RossJ
from Kansas
Verified Purchase:Yes
I like how I can control the temperature of the house from my phone. Another nice feature is how it shows the outside temperature.
I would recommend this to a friend!
Written by a customer while visiting resideo.com