Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5
on July 20, 2019
Posted by: Anonymous
Installation instructions were excellent, and setup (WiFi and thermostat configuration) were very easy. Iâve had the thermostat installed for a couple of weeks and really like the Home Sensor feature as well. App is great and easy to use.
Written by a customer while visiting resideo.com
Customer Rating
5
on July 19, 2019
Posted by: Anonymous
Great product. Instructions need to be clearer on only the remote sensor run the AC unit. Saved me from rewiring current thermo location from a hall to bedroom. Wish base plate was the same size as the T6 pro which it replaced for finish look
Written by a customer while visiting resideo.com
Customer Rating
5
on July 19, 2019
Posted by: Anonymous
This is my second Honeywell WiFi thermostat. They are definitely better than the fancy round or square ones.
Written by a customer while visiting resideo.com
Customer Rating
3
on July 19, 2019
Posted by: Anonymous
I like the idea of this system. Iâm not sure the sensors are correctly reading the temperature of the room. My baby monitor reads the room temp as 2-3 degrees higher than T9. App is glitchy and often doesnât load
Written by a customer while visiting resideo.com
Customer Rating
4
on July 17, 2019
Posted by: Anonymous
The install was not that bad. I had to use different screws because my wall behind the old thermostat was very hard to drill through but the smaller screws worked just fine. The set up was easy. It did have a hard connecting with my phone.
Written by a customer while visiting resideo.com
Customer Rating
1
on July 16, 2019
Posted by: Anonymous
You KNOW the issues. Having to use a hot spot on a phone and a separate tablet to register them. Have a T9 LYRIC thermostat that does NOT interface with the LYRIC security system. You all need to get it together! Pathetic and sad!
Written by a customer while visiting resideo.com
Customer Rating
3
on July 15, 2019
Posted by: Anonymous
If you have to call in prepare to be on hold. And since the unit is so new the food on the hone dot know anything about the device and secure with you about it.
Written by a customer while visiting resideo.com
Customer Rating
4
on July 14, 2019
Posted by: Anonymous
Install was to be done by Geek Squad, but wiring (which included a thermostat and a humidistat) was too complicated necessitating hiring an HVAC contractor. T9 was installed with the humidistat in line, causing T9 issues. Days later T9 reset to 51*.
Written by a customer while visiting resideo.com