Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
on September 14, 2019
Posted by: Anonymous
The T9 was easy to install. As expected, it was smaller than the previous Honeywell unit so some normal wall repair and touch-up painting was required. The previous installation didn't use a C wire but there was an extra wire in the bundle.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on September 10, 2019
Posted by: Anonymous
The setup options are limited. The issue is that if I want to use geofencing mode, I'm not able to set different temperatures at different times of the day while I'm at home. I use Arlo cameras and I can combine a schedule with the geofencing option.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
on September 8, 2019
Posted by: Anonymous
The ongoing issue I'm having is the app constantly logs-off. While logged off, geofencing does not work. I'm not saving the money I had hoped for. Also, during install, it was very difficult to get the app to register the device. I have terrific wifi
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
on September 8, 2019
Posted by: Anonymous
I have 5 Honeywell WiFi thermostats. 4 use one app and this one uses a different one. That makes no sense to me. They all should be integrated. This one is far more difficult to operate and confusing! This thermostat tempvsetting aren’t accurate
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on September 8, 2019
Posted by: Anonymous
Good product just wish it displayed more info like my old T-5 did
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
on September 7, 2019
Posted by: Anonymous
It never reads the temperature from outside, just has a blank.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on August 25, 2019
Posted by: Anonymous
The product is good in theory, but it is a little difficult to find options like fan, etc. But once you figure out where those options are it works great. Automatically turns my thermostat up when I leave and back down when I get home.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
on August 24, 2019
Posted by: Anonymous
Contractor couldnt install it. Said he didnt know what was wrong, maybe needed some electrical work to be done
Written by a customer while visiting resideo.com
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