Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
on September 22, 2019
Posted by: Anonymous
There's a handful of smart thermostats out there. I went with Honeywell as a few of my friends recommended it as a quality brand. The install is super easy, just follow the directions. I linked it to my wifi in an instant. Great stuff!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
on September 22, 2019
Posted by: Anonymous
Geofencing would not work, lost WiFi regularly. Took it back and bought different model lots cheaper.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on September 22, 2019
Posted by: Anonymous
Installation was fairly easy after contacting customer support. Registering the unit with wi-fi is a pain. It only works on 2.4 ghz for registering so had to hotspot my iPad to complete the task. Still consistently dropped connection.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on September 20, 2019
Posted by: Anonymous
There is not enough room here to tell about how the first one failed completely and the second one has worked OK for a couple of week now. I like it, but was surprised that the first one was defective.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
on September 20, 2019
Posted by: Anonymous
Super easy install.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
on September 20, 2019
Posted by: Anonymous
As a longtime Honeywell Thermostat devotee, I really looked forward to installing the T9. Unfortunately, the poor instructions and non-existent technical detail made it difficult. App is nice idea, but poorly executed. Software link drops out.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
on September 19, 2019
Posted by: Anonymous
The thermostat works very well, and I especially like the fact that I can use the remote sensor to balance the temperature between my bedroom upstairs and the room where the thermostat is installed upstairs. The Android app is not intuitive.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on September 19, 2019
Posted by: Anonymous
Great thermostat, easy to install and setup. Would have rated it a 5/5 if I could set the differential temp of when it would kick on and off. Also wish the app reported how long ac or heat ran per day.
Written by a customer while visiting resideo.com
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