Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1 out of 5
1
on October 23, 2019
Posted by: Anonymous
Main Thermostat works fine, but the remote sensor drops offline constantly. I tried new batteries in it and it is also only about 25 feet from the main thermostat. Very disappointed considering how much the T9 cost. Definitely would not recommend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
on October 22, 2019
Posted by: Anonymous
To reach technical support a nightmare. We constantly got the message saying: There is a company holiday for three days and after that 1:45 minutes to talk to somebody in Turkey
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
on October 21, 2019
Posted by: Anonymous
Is really working well for my home, I have 3 sensors in a 2600sq foot home.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
on October 20, 2019
Posted by: Anonymous
I had 3 9580 thermostats, 2 in old home and one in a vacation home. Builder installed 2 T9’s in new home.. Now I need to use two different mobile apps remotely use! Software for T9 freezes. Software for T9 needs fixing. 9580 much more stable.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
on October 20, 2019
Posted by: Anonymous
Hi ,always been a fan of your product my installation was not that good do tu my rauter not Communicating to my thermostat on a 2.4 channel hope this will help for future but i love it thanks .
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on October 20, 2019
Posted by: Anonymous
Bought this because it had remote sensors. The location of our main thermostat has been problematic. The app allows setup and prioritization of the sensors and is very easy to use. Most of all it works well once the system is up and running.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
on October 20, 2019
Posted by: Anonymous
Converted an older electric thermostat for the T9. Love the extra sensor. Easier than trying to reroute the thermostat to a more ideal location.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
on October 19, 2019
Posted by: Anonymous
No Alexa built-in, sensors that provide good coverage thru multiple walls and simple setup.
Written by a customer while visiting resideo.com
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