Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(
2,829
Reviews)
Rating breakdown
2,829
reviews
5 Stars
1,643
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%
of customers recommend this product.
(
1,771
out of
2,180
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
1
Heat system complications
on
December 1, 2025
Posted by:
Stephen R
from
Augusta GA
Verified Purchase:
Yes
The heat system is too
Complicated. It resulted in me having to call the hvac people and get charged.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Just average
on
December 1, 2025
Posted by:
Homebody Gal
from
Liverpool NY
Verified Purchase:
Yes
The thermostat is average but the app is very weak
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Easy Breezy Set Up T 9
on
December 1, 2025
Posted by:
Keter
from
Brooklyn NY
Verified Purchase:
Yes
Best thermostat for home . Easy set up, programming, simple to set up
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
HVAC Control.
on
December 1, 2025
Posted by:
Dninety
Verified Purchase:
Yes
So much better than ecobee. Works as a thermostat should.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
5 stars
on
December 2, 2025
Posted by:
NateZ
from
New Jersey
Verified Purchase:
Yes
Great to install and connecting the sensors super easy
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Mobile app is not user friendly!
on
December 3, 2025
Posted by:
DHPr
from
Fort Lauderdale FL
Verified Purchase:
Yes
The mobile (phone) app is not very user friendly. Sure one can adjust temp but you cannot review specific times the system was on/off the previous day!
The thermostat is great, but the app is less than par compared to others.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
2
It’s ok
on
December 3, 2025
Posted by:
Mdwec
Verified Purchase:
Yes
Sensor dies very fast but overall works ok. Just lags sometimes
Written by a customer while visiting resideo.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Seems to work well
on
December 3, 2025
Posted by:
Celia C
Verified Purchase:
Yes
Seems to work well. I am not text savvy so some things I don’t understand, but my house is warm during these cold nights
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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