Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Works reliably and accurate.
on April 7, 2020
Posted by: EDWo
from brentwood, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The best brand Thermostat I have used. It is easy to install and operate. It is very accurate in the main Thermostat and the wireless remote unit. The IR feature on the remote is very useful. The instructions are detailed and was key for a trouble free installation.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Good, not great. Could be updated to perfection!
on April 3, 2020
Posted by: A. Thermo
from Virginia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Overall a nice design but with some flaws.
Maintaining WiFi connectivity seems to be a problem across the three units I purchased. I even returned one to the store I bought it from only to find the new one had the same issue. I created a dedicated network just for the thermostats and this helped a little. Until it happened again and I had to reset everything, thermostats and router/modem.
The app is good, but does not offer some of the same functionality of the competitor models. IFTTT comparability is ok, not overly user friendly and the Toal Connect 2.0 app seems to be better integrated than Honeywell Home. Unfortunately, you can’t use Total Connect 2.0 with these thermostats and not have the other products etc. the Resideo app is also VERY limited. It would be really nice to have Apple Homelit integration like some of your previous models.
It’s a “smart” thermostat that doesn’t particularly learn a lot, at least not as I have seen.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great T-stat
on April 2, 2020
Posted by: DerelL
from Bakersfield, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Installed and connected online in under 30 minutes. Great product works well with Alexa
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great Product for your home, very accurate.
on April 2, 2020
Posted by: Diana
Gender:Female
Verified Purchase:Yes
I love this T9 thermostat. The app makes it so I can control it from anywhere I am. I was outside working in the yard and saw the heat in the house was turning on, I was able to drop the temprature without going back inside the house. Love that it tells me the humidity in the house too.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Best invention ever. Saves a ton of money
on April 2, 2020
Posted by: D bowers
from Detroit mi
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use and I love that I can control it even when I’m not home. Now my kids can’t turn the heat up to 80 when I’m not home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Wifi is the way to go
on March 29, 2020
Posted by: Don B
from Raleigh, NC
Gender:Male
Verified Purchase:Yes
Easy install and simple set up. Wifi connectivity is an awesome upgrade for us.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Good thermostat but issues with geofencing
on March 28, 2020
Posted by: CB77
Frequency of use:Daily
Verified Purchase:Yes
Overall the thermostat works fine. The ussue us that the geofencing stopped working after about the first week. Tried to reinstall the app but no change in geofencing operation.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy to use - easy to enjoy.
on March 28, 2020
Posted by: Scott R
from Lancaster, PA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install. The Priority Room feature with remote senors syncs the heat/ac to the room we are in - and saves us money. The app is comprehensive and easy to use. I recommend the T9 and accompanying room sensors.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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