Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Smart thermostat to get!!
on May 24, 2020
Posted by: Sanjeev
from Houston, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
My master bedroom would never cool below 78 degrees in summer, guess the main reason was that the thermostat was near kitchen space and it used to read temperature around that area and if it was as per thermostat setting, bedroom would never get enough cool air. Was looking for inexpensive solution to fix it and this turned out really well, I have put the included remote sensor in my master bedroom and now it cools whatever l am setting on my thermostat, my wife is very happy.
Pros - not expensive, easy to install and program, was able to do it in around 45 mins, has lot of advanced features like geofencing
Cons - only gripe is app could have been more intuitive
But overall extremely happy with it!!!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Better than my previous thermostat
on May 23, 2020
Posted by: Aris
from Greenwood, IN
Gender:Male
Verified Purchase:Yes
Love the design and display, easier installation than expected, used only one smart phone for setup, ability to choose 5GHz or 2.4GHz for internet connection, sets heat or cool automatically. Wish the thermostat itself had a motion sensor, and the app/software allowed more flexibility for advanced users who want to use a combination of geofencing, motion sensing, and prioritizing when setting up.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Thermostat is great, app is godawful
on May 22, 2020
Posted by: brdstf40
from Summerfield flor8
Frequency of use:Daily
Gender:Male
I bought this with the highest hopes, coming from a Nexia, and I regret it daily. The app has no history, no record of usage, it constantly says no internet, although it's at most 15 feet from the router. I love the sensors and the room priority, but the app is less than useless. It gives humidity, but I can't control the rooms using the humidistat. This tstat has so much potential, but a horrible execution.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Works great
on May 18, 2020
Posted by: heidi
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Works just as expected. Love it to help regulate our house so much better than a regular one.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 WiFi thermostat
on May 18, 2020
Posted by: Anonymous
from Kissimmee FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Lets you control all aspects of AC & heat pump from mobile devices. It even shows the outside weather when on WiFi. We are very happy with this device!!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Display is terrible, unreadable, too bright
on May 17, 2020
Posted by: t9baddisplay
from Chicago
Gender:Male
The sensors, notifications, etc. are all nice but the display ruins the product completely.
The font is TOO THIN. I'm tired of all these tech companies using these "modern" thin fonts. You can't read the thermostat unless you walk up close to it.
And the white background?! Why?!! It's too bright! Even with the brightness turned down to 10%, it's an eye sore in a dark room. And again.. since its unreadable, it's just a white box. Completely pointless.
I'll be downgrading back to my wifi color thermostat, which had a pleasant thick white font on a dark blue background. Even though the font was much smaller, it was thicker, and could be read from across the room.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Lack of HomeKit and temperature variability.
on May 17, 2020
Posted by: will at home
from Oklahoma
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is a good thermostat with good features. Honeywell/Residio has yet to deliver on promised HomeKit integration. The one degree temperature variation is too small and could cause premature wear and tear on my system. Two degrees is probably better. I’d like to see that as a customizable feature.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Don't waste your money
on May 14, 2020
Posted by: Tom Batterman
from Eagle River, WI
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I liked the old thermostat better. Much more intuitive operation. And the multiple room thing with the T9 only works if you have multiple zones. If you have only one zone and one of the rooms in the zone calls for heat, the other rooms get overheated. Not a great idea/solution.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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