Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,829 Reviews)
Rating breakdown 2,829 reviews
5 Stars
1,643
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,771 out of
2,180)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Happy with the thermostat
Verified Purchase:Yes
My wife and I have not fought over the thermostat temperature for months now.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Great improvement! What a difference it has made.
on July 15, 2025
Posted by: JMoqy
from Penticton BC
Verified Purchase:Yes
Works amazing, very impressive. So easy to use the app
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
Limited
on July 16, 2025
Posted by: grammytoo
from Exton, PA
Came with my new Rheem HVAC unit. Doesn't refresh, Where is the outside humidity. Limited information on the screen.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, July 17, 2025
Hi grammytoo, thank you for your review of the T9 Smart Thermostat. You can check the outdoor information on the app. Please make sure that background app refresh is on for the Resideo or First Alert app and feel free to contact us for further assistance. Visit our Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: Sydney A
from South Carolina
Verified Purchase:Yes
Not great at accurate temperatures, even checking with industry grade thermometers right next to it. Very disappointed. Cuts on even when below target temperature
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Sam Car
from Texas
Verified Purchase:Yes
The thermostat does not allow for a schedule option. Not reliable with settings provided. I will change to Nest.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Benny Blanco
from Hammond, IN
Verified Purchase:Yes
The very first dependable Smart Thermostat for all your needs, so simple to use I never need to touch it just access it from my Smart Tv, Mobile Device via Google or Alexa and even Apple Home
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Sylvain2025
from Magog quebec canada
Verified Purchase:Yes
Magnetic module installation, i would prefer screw module
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Ggilbert10
from Beach City Texas
Verified Purchase:Yes
You should be able to adjust for temp swing. With the factory setting at .5 degrees it makes your unit run more often.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com