Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
Verified Purchase:Yes
This was the easiest thermostat I’ve ever installed. The setup was very intuitive and programming can easily be changed with the phone app.
Written by a customer while visiting resideo.com
Customer Rating
4
Waiting for years for a Wi-Fi Honeywell that works
on August 2, 2020
Posted by: Anonymous
from Portland, Oregon
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Have a Honeywell envirozone system and been told you can’t install a NEST because there isn’t a C wire and instead have a 3 wire mystery system? In several complicated and non congruent steps..you can rip out that old system (except those mystery damper wires??) and install this ugly thermostat over it and then attempt to place ugly sensors in your rooms so that it will give you multiple rooms temps. All in, it is nice to control via Wi-Fi and Alexa on my 20 year old system but in a dual zone system, it nominally works. Only 4 stars because the pir sensors are mis shaped, hideous and won’t stick to the wall. Additionally, the wiring on a semi complex system meant I just scraped the envirazone alltogether and now have 1 zone for three floors. Not ideal but my only alternative. The selling point is the c wire box.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Mesa, AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I have 2 Heat Pumps, and live in the very hot summer climate of Phoenix, AZ. So I purchased 2 T9 thermostats to update the systems to WiFi. Installation for the first one was pretty easy and I only needed some help with a couple of things from "Support". When I attempted to install the 2nd thermostat, I didn't recognize the wiring that appeared behind the cover of the existing thermostat. I happened to have had a maintenance appointment around that time and the serviceman told me that that was a "Communicating" thermostat and if I wanted to replace it with a WiFi enabled one, it too would have to be communicating. The only one, he said, that would accommodate my system is made by "Trane", the same as my heat pumps. So, grudgingly, I had to return my 2nd T9 thermostat. The one I did install is working perfectly, does what I want it to do and looks great on the wall. I also installed a sensor that came with the thermostat. Also, an easy installation and it too works as it should.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Works perfect. A great solution to a thermostat installed in a poor location.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great product. Maintains temp very precisely and the MultiRoom sensors gives you unique management capabilities.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Philadelphia PA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works as described. Accurately controls house AC system to user setpoints. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Michigan
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Seems to work well...easy install...just used ground for c wire. Unfortunately no option to adjust deadband.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
If you have an electric heating and cooling system you cannot put it on the set up setting you would think or you will just get hot air. Had to wait on the phone over an hour to find this out when a simple notation in the instructions would have made this a simple install. Besides that I will be switching my other two units over shortly
I would recommend this to a friend!
Written by a customer while visiting resideo.com