Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Works great
on August 10, 2020
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bought a pair and they work great on our two zone home. The only surprises were having to install a different app from our previous Honeywell WiFi thermostats, and the default settings for the backlight was too bright. Once I figured out how to turn them off everything was fine.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy to use
on August 10, 2020
Posted by: Anonymous
Verified Purchase:Yes
Easy to install, easy to program. Looks nice and functions properly.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 review
on August 9, 2020
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great product. Very intuitive, very easy to use. Will work with both 5g and 2.4
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Good product - needs some work.
on August 9, 2020
Posted by: Anonymous
from Iowa
Gender:Male
Verified Purchase:Yes
Thermostat is very simple to use and overall a great product. However, there have been multiple times the thermostat has decided to disobey the set schedule with no user interaction. It is also difficult to view the secondary sensors on the app. I hope they make this easier to use in the future.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Schedule problem
on August 9, 2020
Posted by: Anonymous
Verified Purchase:Yes
We have a problem with the night schedule triggering too early.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Sensor (at-least 2) and App = Great System
on August 9, 2020
Posted by: Anonymous
from Stafford, VA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Took some time to figure out best settings for 3 level townhouse (cold basement, hot master) I resolved by putting sensor in basement and 3rd floor master, master as primary (82 day/75 night) - sounds warm but makes the basement comfortable and the main floor perfect. I love this system, gave 4 stars because I keep having to reset for outside temp and it keeps defaulting primary back to Kitchen, where the Thermostate is; still trying to figure out why.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Outstanding Thermostat
on August 9, 2020
Posted by: Anonymous
from Maryland
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
installation was very easy, the thermostat has been install for about 30 days now no issues what definitely recommend this thermostat
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great unit.
on August 8, 2020
Posted by: Anonymous
from Raleigh, NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The units (I have 2) work very well, but make sure you have a “C” wire. The conversion kit would be a bit clunky.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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