Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5
Does what I need, cool features. Will get sensors
on August 19, 2020
Posted by: Anonymous
from Hamilton Ontario, Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great. I bet this unit won't look as outdated as the nest, in a bunch of years.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to program. I like the touch screen technology. Best interface, compare to others. And it’s cheaper than the others I used.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I love the ability to control my home from my home where ever I am
Written by a customer while visiting resideo.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Much easier than the T-5. My mom got one first and I had to get one also
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from West Hempstead, NY
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
The fan function needs to be separate from the AC setting. Everything else works perfectly. But when I change the temperature on the AC or heat the fan changes from continuous to auto.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Needs more work!
on August 18, 2020
Posted by: HVAC Pro
Frequency of use:Daily
Gender:Male
I had the T9 w/ 1 sensor installed for 3 days. The AC would run for 6-10 minutes, turn off for 7-12 minutes and cycle like that over & over. I tried moving the sensor to different places and setting only the thermostat and/or/only sensor as the priority temp reading. The thermostat software algorithm that is supposed to learn needs a lot more work. This run rate will wear out the HVAC equipment a lot faster than my high end non wifi thermostat I just re-installed. My 5 year old high end thermostat that has compressor lock out and differential - cool swing - heat swing settings, runs the AC for 12 - 14 minutes and stays off for about 40 minutes. The house stays very comfortable and my equipment is not turning on/off 5 times more an hour.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, this is not something you should expect, and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Jay
Written by a customer while visiting resideo.com
Posted by: Anonymous
from River Forest, IL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Simple interface. Easy to use and configured. The app is very handy to change air flows from the bed.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Arizona
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use, but what I really hate about it and wish I never got it, is that its a fricken NIGHT LIGHT. It shines bright towards my bedroom and there is no adjustment or any way to turn that darn back light off. If your thermostat is installed in a room that needs a BRIGHT NIGHT LIGHT, then perfect. But if your thermost faces rooms that you sleep in, the I suggest a NEST THERMOSTAT.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com