Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
The install was much easier than setting up thermostat to be able to control my furnace but once I applied the correct settings it works like a charm.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
First of all, let me state that I love thIs unit! But, I did not know that you have to purchase separate units for the different rooms that you want their temperatures regulated.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Georgia
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Doesn’t stay connect to Internet. Otherwise great product.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Federal Way, WA
Gender:Male
Verified Purchase:Yes
The T9 Smart Thermostat is such a quantum leap over our old analog thermostat. Easy installation, programming, with large lettering on the LCD display.
You have the option of setting the house temperature from the main console sensor, a T9 remote thermostat, or both. Plus you can set or read the T9 from your phone anywhere.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Genola UT
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great. Has really helped us monitor our heating and cooling usage closer. I love that I can adjust the temperature from my bed if I'm too hot or too cold at night. The only issue is occasionally when I open the app, the thermostat syncs to whatever the app was showing last and adjusts the temperature accordingly instead of the app syncing to the thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
This is a quality stat at a great price. It took care of my temperature issues between the first and second floors. Instillation was very easy.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Not a good product. Very poor customer support.
on August 31, 2020
Posted by: Anonymous
from tampa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I bought the T9 and the sensor was defective right out of the box, then returned it for a new one and it was not measuring the temperature correctly. I tried to call customer support several times till I finally got them. After 45 min troubleshooting they said it was also defective. I returned it again and got a Nest thermostast. So far working as intended.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Ottawa Canada
Frequency of use:Daily
Verified Purchase:Yes
A little more difficult to install if your older Honeywell thermostat was not installed properly in the Fort place. Waiting for annual inspection of furnace to ensure properly installed. Do like the additional remotes for other areas.
App could be better
App could be better
I would recommend this to a friend!
Written by a customer while visiting resideo.com